Case Manager-mental Health Focus - Tewkesbury, United Kingdom - RE Recruitment

RE Recruitment
RE Recruitment
Verified Company
Tewkesbury, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Case Manager - Mental Health focus
Tewkesbury (Remote working available)

£20,000-30,000 DOE

Flexible work hours Monday-Friday

Immediate starts available

  • Are you looking for a genuinely rewarding career where you can make a difference? _

Duties

  • Deliver strong customer service skills to all customers
  • Demonstrating empathy and effective listening
  • Complete telephone assessments to establish reasons for ill health/ijury
  • Provide advice and work closely with the team members to create a tailored health care plan for the individual
  • Managing multiple cases to meet customer deadlines and service standards
  • Writing reports for clients
  • Ensure all information is accurately recorded

The person

  • A passion for helping people and providing excellent customer service
  • Excellent communication skills both verbal and written
  • Active listening skills empathetic approach
  • Ability to understand the impact of work on an individual and the impact of ill health on an individual's ability to work
  • Ability effectively manage workload to meet to deadlines and service standards
  • Experience/education in the following areas are advantageous: psychology, sports therapy, nutrition, physiotherapy, counselling, therapy, fitness, insurance, health and wellbeing
  • An interest in health and wellbeing

Benefits

  • 33 days holiday, increasing with length of service
  • Embark on a rewarding career within a forwardthinking organisation
  • Access to healthcare professionals
  • Pension
  • Healthcare benefits
  • Flexiworking hours
  • Home working after probation
  • Full training provided
  • Career progression opportunities
  • Large, modern, spacious office
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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