Residential Concierge - London, United Kingdom - Thomas Webb Recruitment Ltd

Thomas Webb Recruitment Ltd
Thomas Webb Recruitment Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Exciting Opportunity to work as a Concierge at some of London's high end apartment buildings
Are you a dedicated and personable professional with a passion for providing 5 Star customer service? Are you seeking a dynamic role that offers variety and the chance to work with esteemed residential communities across London? If so, we have an exciting opportunity for you to join our employment agency as a Concierge, delivering exceptional service to multiple luxury apartment buildings in the heart of the city


The Role:


As a Concierge working through our employment agency, you will have the unique privilege of serving multiple high-end apartment buildings, each with its own distinctive atmosphere and community.

Your role will encompass providing a warm welcome, personalized assistance, and professional service to residents and guests, ensuring their needs are met and their expectations surpassed.

This exciting position offers the opportunity to showcase your skills while immersing yourself in the vibrant residential scene across London.


Key Responsibilities:


  • Welcome residents and visitors with a friendly and professional demeanor, creating a positive first impression.
  • Deliver exceptional customer service by promptly and attentively addressing inquiries, requests, and concerns.
  • Coordinate and oversee maintenance, repair, and housekeeping services, ensuring the buildings are maintained to the highest standards.
  • Maintain a strong knowledge of local amenities, transportation options, and attractions, providing valuable insights to residents and guests.
  • Assist with package handling, mail distribution, and administrative tasks to ensure smooth operations.
  • Collaborate effectively with property management teams and fellow concierges to ensure consistent service delivery.
  • Uphold access control measures to maintain building security and respond swiftly to emergencies or security issues.
  • Embrace the diversity of each apartment building, tailoring your service to meet the unique needs and expectations of residents.
  • Previous experience in a customerfacing role, ideally within luxury residential, hospitality, or concierge services.
  • Excellent interpersonal and communication skills, with the ability to build rapport and engage with residents from diverse backgrounds.
  • Impeccable grooming and a professional appearance.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Flexibility to work across various locations and adapt to changing schedules.
  • Proficiency in English; additional languages are advantageous.
  • A proactive and solutionoriented mindset, with the ability to think quickly and handle challenges with ease.
  • Knowledge of local amenities, transportation options, and attractions across London.
  • A genuine passion for providing exceptional customer service and exceeding residents' expectations.

Perks and Benefits:


  • Flexible working arrangements that cater to your availability and preferences.
  • Work Part time, full time or on an ad hoc basis in addition to existing employment or while studying.
  • Exposure to a diverse range of luxury apartment buildings across London.
  • Professional development opportunities to enhance your skills and knowledge.

Job Types:
Full-time, Part-time, Temporary contract, Temp to perm, Zero hours contract

Contract length:
months

Part-time hours: per week


Salary:
£10.42-£11.29 per hour


Benefits:


  • Flexitime

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • London,

Greater London:
reliably commute or plan to relocate before starting work (required)


Experience:

Customer Service: 1 year (required)


Work Location:
In person

Expected start date: 17/07/2023
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