Pr + Social Media Officer - Cheltenham, United Kingdom - Alexander Mae

Alexander Mae

Verified Company

Cheltenham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Company
Our client is a housebuilding company and they currently have over 200 sites in England. With fantastic experience and reputation, they really care about their customers and their staff.

The Role:

On their behalf, we are assisting their search for a PR and Social Media Officer.

In this role you will be responsible for supporting the Corporate Communications Manager in creating and delivering clear, impactful communication to external audiences in order to promote the group as a housebuilder, employer and partner of choice while supporting the management of their reputation and their brands.

Responsibilities will include:

Working with the Corporate Communications Manager to deliver the corporate communications plan
Manage the Press Office inbox in a positive and timely manner, liaising with the appropriate individuals within the company
Proactively contact teams and individuals in the business and take a journalistic approach to sourcing and disseminating good news stories
Support the Communications Manager in collaborating with various functions within the business including Finance, Marketing, People and operational teams,
Support the Communications Manager in helping to manage interactions and communications with existing and potential stakeholders. To be responsive to information needs in compliance with company policies
Support for other PR activities in the department where required, including writing copy for corporate campaigns and press releases, organise photography and video, target channels and distribute materials in support of the campaigns
Assist in the promotion of strategic communications directed at key stakeholders related to corporate milestones, quarterly financial results, annual report and other disclosures, including press releases, conference call scripts, slides and Q&A's
Help to manage the corporate website, ensuring all content is aligned in supporting the communication strategy
Working with public relations firms to ensure appropriate levels of service are consistently provided
Help to manage third party Communication / PR vendors and resources
Help to ensure all emerging technologies and requirements are understood to provide expert thought leadership in corporate communications techniques and technologies
Support in delivery of monthly reports
Daily maintenance of all social media presence, including LinkedIn, Facebook, Twitter, Instagram, Pinterest and TikTok accounts
Working with local sales teams, regions and Group PR to create content for social media channels in line with the social media strategy
Monitoring these accounts as appropriate, including out of hours where necessary
Handling incoming queries and complaints in line with the strategy with a view to effective reputational management, liaising with relevant regional departments especially customer care to escalate as required
Working with influencers, running competitions to increase engagement and followers in line with annual targets
Identify opportunities for development and improvement of social media approach and benchmark against competitor activity, including keeping up to date with emerging social media platforms and latest trends
Producing monthly report with summary and analysis of social media activity
Producing monthly social listening reports for relevant internal departments

The Person:

For this role our client is looking for someone who has:

Experience of working closely with a 3rd party supplier
Experience of working in multichannel communications environment
Able to meet deadlines
Excellent written skills and superb attention to detail
Organisational skills and ability to plan effectively
Personable, approachable and helpful
Willing to work under pressure and to tight deadlines
Creative mindset
Ideal but not essential Degree in PR or Marketing or equivalent
Ideally CIPD membership but not essential

The Location:

Cheltenham (hybrid working available)

The Salary:

Up to £30,000

The Hours:

37.5hr week Monday - Friday

The Benefits:

Agile working arrangements
28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
Free private healthcare from your start date
Company contributory pension scheme
Life assurance 3 x your annual salary
Sharesave scheme
Cycle to work scheme up to £3000
Support with a professional membership
Denplan, GymFlex