Customer Service Advisor - Edinburgh, United Kingdom - University of Edinburgh

University of Edinburgh

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UE03 - £20,863 - £22, % Premium Band (£ Per Annum

Corporate Services Group, Sport & Exercise, Pleasance Sports Complex & Gym

Full-time 35hrs p/w

Open ended
**1x post

Are you passionate about service and delivering memorable experiences? Then join us in welcoming over 1 million visitors per annum to the University of Edinburgh Sport & Exercise facilities, by positively engaging our members and helping to support their fitness journey.

With wellbeing a key priority for many, the Sport & Exercise team are here to encourage members and support their training needs in a safe, fun and inclusive sport environment.

A generous offer of professional development opportunities will be provided for those wishing to advance their learning and skills development, as well as on the job training, mentoring and support.

The Opportunity:

Working a 3 weekly rotating shift pattern, consisting of early mornings, evenings and weekends, you will share responsibility with a team of Customer Service Advisors for engaging Sport & Exercise members with the sole aim of enhancing their experience.

Your skills and attributes for success:

Provide fun, inclusive and engaging welcome to Sport & Exercise members and guests.
Deliver 'best in class' service.
Live by our values of being 'Open to EveryBody'. Believe that 'Anything is Possible'. Help us by 'Enabling Excellence'.

Click [
here ] **for a copy of the full job description

As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success.

You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, gym membership, a defined benefits
pension scheme ,
staff discounts, family friendly initiatives
and much more.

Access our staff benefits page
for further information and use our reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education.

We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Interviews will likely be held week **W/c 31st July or W/c 7th Aug
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our
right to work webpages