Interim Head of Repairs - Tower Hamlets, United Kingdom - Veesupportservices Ltd
Description
Working to the Director of Housing Assets- Support the review of a new repairs organisational structure and operating model.
- Provide effective leadership to the Repairs Service with a headcount of c. 30 staff. To ensure that the procurement, quality and performance of contractors is at the highest standard for our residents.
- Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live.
- Create a culture of performance and budget management where there is a direct link between costs, excellent services and right firsttime repairs.
- Drive down the costs and increase satisfaction in the services provided.
- Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents.
- Participate and report on the out of hours service for repairs.
Job Type:
Temporary contract
Contract length: 4 months
Pay:
£43.75 per hour
Expected hours: 35 per week
Experience:
- Maintenance: 1 year (preferred)
Work Location:
In person
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