Gp Surgery Administrator - Cardiff, United Kingdom - Llandaff North Medical Centre

Llandaff North Medical Centre

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Person Specification
The following personal specifications are essential

Experience of dealing with people
Flexible, positive approach with the ability to work as part of a team
Excellent communication skills with the ability to deal with people in a sensitive and confidential manner.
Good level of accurate literacy and numeracy skills
Sound ability in the use of computer systems with good keyboard skills
Creative nature and a willingness to solve problems.

The following personal specifications are desirable

Previous experience as a receptionist in a GP surgery
Previous experience of using Vision computer system
Car owner

J O B D E S C R I P T I O N

JOB TITLE:
Administrator

LOCATION:
Llandaff North Medical Centre

OBJECTIVE:
To represent the policies of the Practice to the patient

and to help maintain the delivery of high standard of

patient care.

REPORTING:
Practice Manager

DUTIES AND RESPONSIBILITIES.

Processing of incoming mail from NHS registrations
Processing of referrals.
Coding of clinical data on behalf of clinicians
Processing of patient recalls
Creating and running computer searches
Coordinating and implementing IT related initiatives
To instigate remedial action if any computer failures found.
Telephone answering to be courteous and helpful
To ensure any queries are passed to the appropriate member of staff, or doctor.
Filing records, letters, test results etc.
To ensure records, etc. required by the GPs and nurses are made available in a timely manner
Use of computerised medical system: making appointments, checking: results, registration details, pathology information, medical information, prescribing information. Specific training will be given to staff with responsibility for entering data e.g. registrations etc.
Liaison with other professional colleagues e.g. District Nurses, Health Visitors, Ambulance Service, Hospitals, Midwives and to pass and receive accurate information regarding patients.
Message handling: ensure that accurate messages are taken and passed to appropriate person for action. Receptionist must ensure that any outstanding queries must be passed for action before going off duty.
To maintain confidentiality in respect of any information obtained by design or accident whether in connection with a patient or the practice.
To be flexible and to provide cover for absent colleagues when required.
Adhere to Health and Safety procedures as set out by the Practice.
Undertake any other reasonable miscellaneous duties as requested by the Practice Manager, Deputy Practice Manager, or Doctors.
Training full training will be given in the practice and attendance at relevant and interesting external courses will be offered. Attendance at training courses is expected, even when outside normal working rotas.
Staff meetings attending staff meetings when required.
To be aware of and to follow practice protocols and procedures at all times.