Property Claims Handler - Peterborough, United Kingdom - RSA

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    Description

    Your role

    requires you to primarily deal with home claims resulting from the escape of water, floods, and fire. However, you will be required to handle all types of claims up to the value of £15,000.

    Following your induction, your role will be hybrid, with 1-3 days in office a week to collaborate with colleagues.

    About you

    As the primary point of contact for our customers, you will provide excellent customer service, and uphold RSA values by providing assurance, direction, and a clear path forward. You will have knowledge in insurance/claims handling and be used to thinking on your feet and making effective decisions.

    It would be desirable if you have an understanding of building and contents damage, in relation to the input of risk and the circumstances of loss. As well as technical experience in the stabilisation and management of water damage however this is not essential as full training will be provided.

    What we offer you

    At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.

    We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.