Data Entry - Harlow, United Kingdom - Proactive Workforce Solutions

Tom O´Connor

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Tom O´Connor

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Description

Proactive Workforce Solutions are currently recruiting
Patient Services Administrators to work with one of our clients based in Harlow.


Job Purpose:


The role of a patient Services Administrator is to be an active and dynamic member of a passionate, patient and customer focused team.

Coordinators will manage the delivery process for patients medication in a call centre environment.

All deliveries are booked using their in-house system and the role requires the ability to multi-task between talking on the telephone while using various computer systems (for example Excel).


Main Responsibilities:


  • Data Cleansing
  • Proactively communicate with patients to arrange deliveries and manage patients held stock
  • Proactively communicate with referring customers to give feedback to customers' specification and communicate issues with deliveries, patients stock or patient well being
  • Receiving prescriptions and processing them in accordance with work instructions
  • Producing paperwork (delivery notes, collection notes etc.) to ensure that deliveries and collections are performed correctly
  • Processing all paperwork is filed correctly according to work instructions

Qualifications, Training & Experience:


  • Minimum of 3 GCSE's or equivalent to grade C or above (must include English and Maths)
  • Evidence of continuing development
  • IT literate with experience using MS Word and Excel
  • Experience of working in a healthcare environment would be desirable but not essential
  • Customer Service experience desired

Benefits:


  • Competitive salary £12.00 per hour
  • Career progression opportunities
  • Online portal giving access to discounts etc.
  • Monday to Friday

Working hours options:


  • 9am to 5am

Salary:
£12.00 per hour


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person


Reference ID:
PWS/DR/PSA/HAR/180523

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