Process Improvement Lead - Edgbaston, United Kingdom - Healthtrust Europe

Tom O´Connor

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Tom O´Connor

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Description

The Opportunity:
Process Improvement Lead (Business Excellence Lead Internally)
At HealthTrust Europe (HTE), we have an exciting opportunity for a Process Improvement Lead to join our thriving organisation.

At HTE you can make a difference within your role, take pride in your work and be part of a team that is taking the company into anew and exciting era.

As a Process Improvement Lead, under direction of the team you will lead on business process improvements to support the delivery of key projects and plans.

You will provide a structured approach to solving business problems, using business process improvementmethods to develop more effective and efficient ways of working and support continuous improvement events and activities.

Whilst working in line with formal project, you will ensure that change management techniques are being used, resulting in on time deliveryand achievement of planned outcomes.


Who are we?

Based in Edgbaston, Birmingham, we offer solutions to manage spend effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost saving opportunities.


Process Improvement Lead Responsibilities (included, but not limited to):

  • Work with key internal and external business stakeholders to build a continuous improvement environment to support an ongoing programme of change
  • Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
  • Identify trends and process variations as part of establishing a continuous improvement monitoring system
  • Drive process change using employee experience information, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
  • Work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
  • Lead on LEAN/process improvementbased workshops to drive ideas and solutions with internal and external stakeholders

Process Improvement Lead Requirements:


  • Good analytical and excel skills
  • Experience using SigmaXL/MiniTab or similar software packages
  • Process design and delivery with stakeholder teams
  • Process Improvement techniques (Lean Six Sigma)
  • Lean Six Sigma Yellow Belt
  • Process Frameworks and standards
  • Awareness of ISO9001 Standards
  • Awareness of customer journey mapping techniques and principles
  • Proven experience in business process change and analysis
  • Maintain grace under pressure while displaying a high level of professionalism
  • Align internal and external resources to achieve objectives
  • Good attention to detail
  • Work effectively as part of a team
  • Excellent oral, written communication skills and presentation skills
  • Solid knowledge of all MS Office Products, proficient in the use of Excel, Word and PowerPoint
  • Expert knowledge of Microsoft Visio

Why work for us?
At HealthTrust Europe we offer core benefits such as:

  • Pension
  • Life assurance
  • Critical illness cover
  • 25 days annual leave, plus Bank Holidays
  • Hybrid working (2 days from home a week)
Employees can access the following voluntary benefits and more, which are available at set times during the year:

  • Cycle Scheme
  • Private healthcare
  • Gymflex
  • Technology at home
  • Private GP consultations
  • Purchase up to 10 days annual leave

Why Work For Us?

Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more.

At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era.

We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work.

Our core benefits include access to a private pension scheme, life assurance from day one of employment,private healthcare for you with an option to add your family and more.

Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest free loanto purchase technology for personal use and more.


Location:
Birmingham


Contract Type:
Permanent


Hours:
Full Time


Salary:
Competitive


You may have experience of the following: Service Improvement Officer, Process Improvement Officer, Project Management, Business Analysis, Change Management, Behaviour Change, Service Improvement, Service Delivery, Auditing, Workforce Development, Charity,Charities, Not for Profit, Third Sector, Health, Social Care, etc.


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