Host/hostess - London, United Kingdom - The Walmer Castle
4 weeks ago
Description
The newly Opened Walmer Castle is looking for a full time host/ hostess.Responsibilities:
- Greet and welcome guests as they arrive at the restaurant or hotel
- Escort guests to their assigned tables or rooms
- Provide menus and assist with seating arrangements
- Answer phone calls and take reservations
- Maintain a clean and organized host/host station
- Assist with guest inquiries and provide information about the establishment
- Coordinate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns in a professional and courteous manner
Experience:
- Previous experience in guest services or hospitality is preferred
- Familiarity with phone etiquette and customer service principles
- Ability to communicate effectively with guests and team members
- Strong organizational skills and attention to detail
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Salary:
£13.00-£14.00 per hour
Schedule:
- Night shift
- Weekend availability
Experience:
- Hospitality: 2 years (preferred)
Work Location:
In person
Expected start date: 10/11/2023
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