Project Coordinator - Exeter, United Kingdom - Clearline Recruitment

Clearline Recruitment

Verified Company

Exeter, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Full Time

Exeter, Devon (Remote)
Posted on 18th April 2023

- £ £25000 per annum GBP / Year

Responsibilities

Coordinate and manage project timelines, deliverables, and deadlines
Communicate with project stakeholders, including clients, team members, and management, to ensure project success
Identify and resolving project issues, risks, and conflicts
Develop and maintaining relationships with external vendors, suppliers, and contractors
Actively track project progress to ensure delivery as per the requirements and agreed timeline
Review feedback from customers and engineers (incl. Surveys and job sheets) to ensure requirements are being met and that any scope or assumption changes are reported back to the account manager, project manager and customer for any necessary change agreements
Provide regular and timely updates to any inhouse systems to ensure visibility of progress and workload and that project governance is being followed
Ensure the timely tracking of risks and issues for each project, managing through to resolution (or acceptable limitation)
Escalate any serious issues in a timely fashion to stakeholders, both internal and external
Develop and maintain any project and departmental documentation as may be requested, needed or in place e.g. standards, policies, processes, or training material, to assist in the running and stability of the team, the department, and its objectives
Collate and finalise all necessary information and data (including serial numbers and final job costing sheets) to ensure that invoicing is not delayed, and leases can be triggered
Actively contribute to, and promote, the use of best practice and continual service improvement within the team and the department
Actively maintain project and programme schedules for reporting and data analysis
Track equipment orders and ensuring that the delivery was successful
Place orders for new line features, including customer call diverts and line regrades

Skills / Experience

Essential:

The ability to plan, organise and manage resources to achieve specific goals and objectives
Leadership skills including the ability to delegate, provide direction and create a positive team environment
Effective time management skills, prioritising tasks and meeting deadlines
Customer service driven with an excellent telephone manner
A demonstrable ability to follow process and build a reassuring rapport with customers, and colleagues as well as handle complaints in a professional manner
Results, targets, and quality focused
An ability to deliver clear and articulate information to customers and colleagues adjusting language and detail to suit the audience, whether it is verbal or written
A detailedoriented individual, who is able to estimate and prioritize effectively and meet deadlines
Proficiency in MS Word & Excel, and maintaining clear and accurate project, customer, and task information
A demonstrable ability to create wellwritten, informative, and useable documentation
A real team player willing to go the extra mile who collaborates with all members of the team, department, and business

Desirable:

Preferred experience working in a similar role within the telecommunications / IT industry
A Levels or above
Project Management qualifications

Job Title:
Project Coordinator

***
Location:Exeter

***
Salary:£22,000 - £25,000 per annum

***
Full Time
**For more information, please contact Chris Gower at Clearline Recruitment.