Wedding Host - Gretna, United Kingdom - Gretna Green Ltd

Gretna Green Ltd
Gretna Green Ltd
Verified Company
Gretna, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages.

Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of two, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.


We are looking for a Wedding Host to join our Wedding Experience Team to help deliver exceptional customer service to wedding couples, ensuring they feel special and have a memorable wedding day.

Using a great hospitality, weddings and events knowledge to guide and professionally drive the delivery of weddings and events, ensuring the highest level of guest service.


Key Responsibilities

  • Assist wedding couples to ensure they are positively communicated with and have a memorable day.
  • Ensure all final event details are correct and approved by the wedding couples.
  • Be a point of contact for wedding couples during their stay.
  • Be the point of contact and offer support to wedding guests with any additional requests.
  • Ensuring the functions rooms are set up as requested by the couples.
  • Attend daily briefings and communicate with internal hotel teams to ensure seamless premium service.
  • Assisting internal teams when required e.g. witnessing, show rounds.
  • Ensure all admin it kept up to date and to a high standard.
  • Assist and liaise with the Wedding Experience Manager and Venue Hosts.

Qualifications, Skills and Attributes

  • Qualification in customer care, business, or event management is desirable
  • Excellent customer service and communication skills
  • Ability to work under pressure, problem solve and react to changing priorities.
  • Capability to manage own work schedule in accordance with daily requirements.
  • Knowledge and understanding of wedding ceremonies.
  • Ability to work as part of a team and lone working when required.
  • Ability to conduct self gracefully and professionally.
  • Experience on IT skills Word/Excel would be beneficial
  • Flexible in tasks (and working hours)
  • Keen attention to detail
  • Previous relevant hotel experience or customer facing role.

Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Company pension
  • Discounted or free food
  • Onsite parking

Ability to Commute:

  • Gretna (required)

Work Location:
In person

Application deadline: 16/03/2024
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