Er Secretary - Newbury, United Kingdom - RCN

RCN

Verified Company

Newbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role
Secretary (Employment Relations Team)

Based in RCN Wales Headquarters, Ty Maeth, 24.5 hours per week, permanent contract Salary per annum:
£27,747 to £31,326 (pro rata)* At the Royal College of Nursing, we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with close to half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Secretary (Employment Relations) you'll use your enthusiasm, your positivity, and your customer service skills to deliver an exceptional service to our members. As the first point of contact, you will provide excellent customer service to a diverse membership, including distressed members at times. You will also support the team with various administrative duties, including diary management. Flexibility of tasks is a key component of this role, we strive to provide the best possible service to our members and officers we support, so having the ability to adapt is valued.

The person

As well as exceptional customer service, to join us you'll need excellent verbal and written communication skills and the ability to work as part of a team.

You'll have the initiative to take personal ownership of projects and to prioritise your workload.

You should have a methodical approach to work, with excellent typing and word processing skills, including working knowledge of MS Office.

Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do. To succeed at the Royal College of Nursing all you need to do is think bigger, better, and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. Our pay is highly competitive with annual leave up to 32 days plus bank holidays.

We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme.

We offer generous maternity, adoption, paternity, and shared parental leave packages. *We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale.

We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

What we deliver for our members is wide and varied so when it comes to how we work one size doesn't fit all.

We also know that to empower our people to do their best work, they must be able to balance the demands of work and home.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance.

Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver - whether that's to members or to colleagues - at their heart, in alignment with our hybrid working core principles.

At the RCN it's unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.

Contact details and timescales

Job Reference:
RCN02236