Customer Service Assistant - Rowlands Gill, United Kingdom - Quantum Pharmaceutical

Quantum Pharmaceutical
Quantum Pharmaceutical
Verified Company
Rowlands Gill, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

As a Customer Service Assistant - Aseptic Services your responsibilities will include, though will not be limited to:

  • Processing customer orders for aseptic products.
  • Dealing with customer enquiries.
  • Liaising with courier services and supplies about deliveries.
  • Maintaining document filing systems within the department.
  • Supporting the Aseptic Quality team with customer enquiries.
  • Hitting and maintaining company targets, including orders per hour.

As with all Group employees, you'll also be asked to:

  • Ensure the work you do is of a high standard and that Group procedures and policies are followed.
  • Act as an ambassador for the business, presenting the Group in a positive way with clients, customers, and colleagues.
  • Work flexibly and efficiently to meet customer needs, whilst maintaining the highest possible professional standards.
  • Always maintain confidentiality and security.

To be successful in this role, you should be able to demonstrate:

  • A supportive nature
  • and good team-playing mentality
  • Being capable of working towards KPIs
  • Excellent communication skills
  • The ability to work at pace and in a highpressured environment
**Working pattern is Monday - Friday,
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