Trainee Personal Injury Specialist - Newcastle upon Tyne, United Kingdom - Winn Group

Tom O´Connor

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Tom O´Connor

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Description

Winn Group, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.


Due to ongoing expansion within the OIC (Official Injury Claim) department of the First Response Team, we are looking to recruit for Trainee Personal Injury Portal Specialist.


Benefits:

-
Annual salary review:

-
22 days holiday, plus bank holidays, and an additional birthday holiday:


  • Three-day bonus holiday for full attendance:
-
Option to buy & sell 5 holidays per year:


  • Additional holidays for long service:
-
Training, development and career progression opportunities:


  • Fully funded recognised training and qualifications:
-
Corporate Metro Scheme:

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Bike to work Scheme:

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Pension scheme contribution:

-
Company social events:

-
Employee Assistance Confidential Helpline:

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Death in service insurance (3x salary):

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Staff referral bonus scheme:

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Annual flu jab and eye care scheme

  • Undertake all relevant training and put it into practice with the desired outcome to be able to confidently handler a case load of files and deal with cases until settlement.
  • Gradually build up a case load of personal injury files giving consideration to relevant regulations and legislation. Ensure that cases are valued accurately and appropriate advice is given to clients.
  • Ensure the client obtains the appropriate level of compensation for their personal injury and losses, in accordance with regulations and legislation;
  • Ensure that all evidence is uploaded to the relevant claims portals to achieve the best possible outcome for the client and Winn Group;
  • Ensure that all disbursements incurred are proportionate and recovered from the other side by uploading them to the relevant claims portal;
  • Deliver a level of Client Care in accordance with SRA regulations;
  • Follow the Department procedures and processes along with Company policies at all time;
  • Maximise the recovery of other Winn Group costs, without compromising the best outcome for the client;
  • Report issues, problems and compliance breaches in a timely manner to the appropriate level of management;
  • Ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used.
  • To ensure you uphold the Core Values of the Winn Group.
  • Any ad hoc or additional duties as deemed fit and appropriate by the Management Team for this post and the associated level of responsibility attached to it

Person Specification:


  • Demonstrate effective communication and good interpersonal skills
  • Ability to deal with difficult clients, communicate effectively, and where appropriate give legal advice in relation to their claim.
  • Ability to work towards shared goals and objectives
  • Cooperative and flexible approach
  • Ability to identify where problems may arise and adopt a solution focused approach
  • IT literate
  • Commitment to own personal development and learning

Job Types:
Full-time, Permanent


Salary:
£22,318.40 per year


Benefits:


  • Casual dress
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Newcastle: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Work Location:
In person

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