- Key Responsibilities:*
- Accurately record key FNOL information for Employment Liability, Occupiers Liability and Road Traffic Accident cases onto our case management system.
- Respond to incident alerts generated from telematics (black box) software, correctly interpret crash data and contacting the policy holder to ensure they receive the correct assistance.
- Contacting the emergency services in event of a serious incident.
- To understand and improve knowledge on telematics within the insurance industry.
- Respond to Live Chat and website enquiries, providing support to our First Response Team within our online space.
- Assist our First Response Claims Handlers with claims tasks to ensure the department is up to date and claims are progressed to the next stages.
- Benefits:*
- Annual salary review \*subject to performance
- 25 days holiday, plus bank holidays, and an added birthday holiday
- Three-day bonus holiday for full attendance
- Option to buy & sell 5 holidays per year
- Additional holidays for long service
- Training, development and career progression opportunities
- Fully funded recognised training and qualifications
- On-site parking
- Corporate Metro Scheme
- Bike to work Scheme
- Pension scheme contribution
- Company social events
- Employee Assistance Confidential Helpline
- Death in service insurance (3x salary)
- Staff referral bonus scheme
- Annual flu jab and eyecare scheme
- Person Specification:*
- Attention to detail and accuracy
- Time management and organisation skills
- Proactive approach to work
- Experience of working towards deadlines and performance objectives
- Ability to work towards shared goals and objectives
- Experience of demonstrating effective teamworking within a commercial environment
- Cooperative and flexible approach
- Ability to identify where problems may arise and adopt a solution -focused approach
- Demonstrate effective communication and good interpersonal skills
- IT literate
- Commitment to own personal development
- Company pension
- On-site parking
- Referral programme
-
Claims Advisor
1 week ago
Service Care Newcastle upon Tyne, United KingdomWe are currently offering an exciting opportunity to join a company that is experiencing significant growth. If you are highly driven and motivated by financial success, this role is perfect for you. We provide an industry-leading commission structure and regular incentives to re ...
-
Claims Advisor
1 day ago
Service Care Newcastle upon Tyne, United KingdomService Care Solutions are working alongside an exciting new start up company that are looking for ambitious and driven individuals to join their expanding team. · This is a great opportunity to join a company during a huge period of growth. Individuals that are highly driven and ...
-
Claims Advisor
3 weeks ago
Hunter Talent Wallsend, United KingdomAs a Claim Handler you will process all elements of a claim to assessing liability and investigating the details whilst providing the highest standards of customer service. · You will be representing the Company in both verbal and written interactions between clients and partners ...
-
Claims Advisor
3 weeks ago
Service Care Solutions - Sales Wallsend, United KingdomService Care Solutions are working alongside an exciting new start up company that are looking for ambitious and driven individuals to join their expanding team. · This is a great opportunity to join a company during a huge period of growth. Individuals that are highly driven and ...
-
Telematics & Claims Advisor
2 weeks ago
Winn Group Newcastle upon Tyne, United KingdomAre you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? · We are recruiting for a Telematics & Claims Advisor to become part of the successful First Response Team. · **Why Jo ...
-
Help to Claim Advisor
2 weeks ago
Citizens Advice South Tyneside, United Kingdom**Position**: Help to Claim Advisor · **Location**: South Tyneside Office Based · **Closing date**: 16 May 2023 · **Role details**: · Job title: Help to Claim Advisor · Location: South Tyneside Office Based · **Salary**: £28,004 · Salary pro rata: No · Hours per week: 37 · Type o ...
-
Claims Advisor
1 week ago
Shannons Pty Newcastle upon Tyne, United KingdomTake the next step. Be part of something bigger at Suncorp. · The role manages a portfolio of workers with highest needs. These claims are of a complex nature and require continued collaboration with internal and external stakeholders. · What you'll do: · Manage a portfolio ...
-
Claims Advisor
1 week ago
Suncorp Group Newcastle upon Tyne, United Kingdom Permanent Full timeThe role · manages a portfolio of workers with highest needs. These claims are of a complex nature and require continued collaboration with internal and external stakeholders. What you'll do: · Manage a portfolio of Personal Injury Claims, where you are responsible for dealing ...
-
Claims Advisor Tail Claims
2 weeks ago
Suncorp Group Limited Newcastle upon Tyne, United KingdomTake the next step. Be part of something bigger at Suncorp. · Sorry, we can't provide additional information about this job right now. · Our Hobart branch is looking for a passionate Personal Banker to join the team on a flexible part time basis. Minimum 20 hours per week. · A ...
-
Commercial Claims Advisor
3 weeks ago
Shannons Pty Newcastle upon Tyne, United KingdomAre you passionate about positively impacting the lives of individuals and the communities they call home? We're looking for dedicated individuals to join us as Claims Advisors based in Newcastle , offering a flexible hybrid working model after the training period. This role will ...
-
Commercial Claims Advisor
2 weeks ago
QBE Insurance Group Newcastle upon Tyne, United KingdomInjury Management Advisor page is loaded Injury Management Advisor · Apply locations AUS - NSW - Newcastle AUS - NSW - Parramatta time type Full time posted on Posted Yesterday job requisition id Primary Details · Time Type: Full timeWorker Type: EmployeeTo develop and promote ...
-
Help to Claim- Universal Support Advisor
3 weeks ago
Citizens Advice County Durham Durham, United KingdomCitizens Advice County Durham have been awarded further funding to run "Help to Claim: Universal Support" service for a further year up to March 2024. The service offers end-to-end support to help service users make a new Universal Credit claim and be ready for their first paymen ...
-
Dispute Resolution Partner
3 weeks ago
SaccoMann Newcastle upon Tyne, United KingdomJob Details: · **Posted**: · - March · **Location**: · - Newcastle upon Tyne, Tyne and Wear**Salary**: · - Negotiable · **Division**: · - Associates and Solicitors · **Practice Area**: · - General Litigation · **Type**: · - Permanent · **Experience**: · - 6+ years qualified, Par ...
-
Customer Service Advisor
2 weeks ago
Jackson Hogg Gateshead, United Kingdom**Customer Service Advisor **(Temporary - Full Time) · Jackson Hogg is excited to be supporting a warranty provider to the motor trade industry. They are looking to recruit an enthusiastic person who can contribute to the growth of the business. · **The Role** · - As a Customer S ...
-
Benefits Advisor
1 week ago
Maggie's Newcastle upon Tyne, United KingdomWe have an exciting opportunity for a Benefits Advisor to join our team at our Newcastle centre to provide comprehensive advice and help people access available benefits and other sources of financial help. · **Responsibilities**: · - Advise and help people get access to availabl ...
-
Accounts Senior
3 weeks ago
RMT Accountants & Business Advisors Newcastle upon Tyne, United KingdomRMT Accountants and Business Advisors Ltd was established in 1954 as Robert Miller Tate & Co and today is one of the region's largest firms of independent accountants and business advisors. · Based in Gosforth and employing a team of over 80 people, our business is led by six Dir ...
-
Customer Service Advisor
2 weeks ago
Gem Partnership Ltd Newcastle Upon Tyne, United KingdomWe are looking for a Customer Service Advisor to join a growing team in Newcastle City Centre. · Role & Responsibilities · - Answer calls from clients and third parties and maintain an exceptional standard of customer care according to agreed standards. · - Where required, make o ...
-
Personal Assistant
3 weeks ago
Blair West Newcastle Upon Tyne, United KingdomUNW Corporate Finance is one of the largest and most active Corporate Finance teams in the North East - comprising a total of 11 client facing professionals (including three Partners). They are looking for a driven, enthusiastic and organised PA to supporttheir growing Corporate ...
-
Customer Service Assistant
1 week ago
BCA Newcastle upon Tyne, United Kingdom Part timeWe are looking for reliable, passionate, and professional individuals who want to join the BCA family · **Job Title: Customer Service Advisor (Part Time)** · **Location: BCA Newcastle** · **Salary: £17,686 per annum (£10.60 an hour)** · **Working Hours: 32 hours a week Monday to ...
-
Customer Service Assistant
3 weeks ago
BCA Newcastle upon Tyne, United Kingdom Part time**Are you looking for a Permanent Career in 2023?** · **We are looking for reliable, passionate, and professional individuals who want to join the BCA family** · **Job Title: Customer Service Advisor (Part Time)** · **Location: BCA Newcastle** · **Salary: £17,686 per annum (£10.6 ...
Telematics & Claims Advisor - Newcastle upon Tyne, United Kingdom - Winn Group
Description
Are you ready to be part of a *WINNing* team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services?
Please make an application promptly if you are a good match for this role due to high levels of interest.
We are recruiting for a Telematics & Claims Advisor to become part of the successful First Response Team.
*Why Join Us?*
At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors, On Medical, and On Hire, we lead the market in Personal Injury Law.
We prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as *Integrity, Respect, Loyalty, *and *Reliability* and prioritises your success, wellbeing, and fosters your growth.
Work Remotely
* No
INDHP
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Day shift
Supplemental pay types:
* Performance bonus
Ability to commute/relocate:
* Byker Newcastle upon Tyne, NE6 1PL: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (required)
Work Location: In person