Credit Controller - Runcorn, United Kingdom - Page Personnel Finance

Tom O´Connor

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Tom O´Connor

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Description
To work as part of a team in a busy and challenging department. The role will involve managing an allocation of accounts, ensuring timely collection of all invoices past and present. Data input requirements and working to tight deadlines.


Client Details


We are working alongside a well know electronics manufacturing company in Runcorn who are seeking an addition permanent credit controller to join the team.

This will be joining a team of 10 credit controllers and reporting into the credit control team leader.


Description

  • Engage with our customers to build strong relationships and partnerships utilising excellent communication skills
  • Work with internal and external stakeholders across the business to drive query resolution on your customer accounts.
  • Identify cash receipts for our customers' accounts and match these with a remittance advice
  • Log queries and work with the Billing Department team members to seek resolutions to enable payment.
  • Work towards your set targets.
  • Supply accurate updates on our customers' accounts as and when required.
  • Prepare accurate forecasts to report how you will achieve weekly/monthly collection targets.
  • Take the lead on proactively resolving all invoice queries and where possible at the first point of contact.
  • Adopt a continuous improvement approach, identifying any opportunities for improvement and take ownership until completion.
  • Demonstrate professional behaviours and working relationships with all your internal and external customers.
  • Actively seek to take ownership and drive your own development with the support of your colleagues, Manager and any other resources available.
  • Complete any adhoc duties requested by the Financial Controller in line with the requirements of the business.

Profile

  • Can Do" Attitude
  • Previous experience in a Customer facing role.
  • Literate and Numerate
  • Working experience of Microsoft Office (Word / Excel and Outlook)
  • Knowledge of accounting systems is desirable.
  • Proactive approach to problem solving.
  • Excellent communication, both oral and written together with negotiating skills and an understanding of the different communication needs of a range of customers.
  • Good planning and organisational skills
  • Ability to work to KPIs and targets and under worn initiative

Job Offer

  • Remote based role
  • 37.5 hour working week
  • 25 days holidays plus BH
  • Flexible working hours

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