Franchise Administrator - Leeds, United Kingdom - Garolla Garage Doors

Garolla Garage Doors

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Garolla is the UKs #1 electric garage door provider, operating through a network of c. 130 franchisees. Our mission at Garolla is to be the #1 recommended by Customers, Franchisees and Employees. Garolla is undertaking a bold and exciting growth strategy to ensure we continue to delight our customers.

The Franchise Administrator is responsible for managing and supporting various administrative functions within a franchise system.

This role involves ensuring compliance with franchise agreements, coordinating communication between the franchisor and franchisees, and assisting with the overall management and growth of the franchise network.

Key Responsibilities:

Franchise Agreement Compliance:
Monitor and enforce adherence to franchise agreements, including operational standards, branding guidelines, and financial obligations.

Communication and Support:

Serve as a primary point of contact for franchisees, providing guidance, answering queries, and addressing concerns promptly and professionally.

Franchise Documentation:
Maintain accurate and up-to-date records of franchise agreements, amendments, renewals, and related documents.

Training and Onboarding:

Coordinate and assist with the training and onboarding process for new franchisees, ensuring they receive the necessary information and resources to launch and operate their franchise successfully.

Reporting and Analysis:
Collect, analyse, and summarize data from franchisees, identifying trends and areas for improvement. Generate regular reports on franchise performance and provide recommendations to enhance operational efficiency and profitability.

Franchise Network Expansion:

Collaborate with the franchise development team to identify potential markets for expansion, conduct market research, and assist in the evaluation and selection of new franchisees.

Franchise Events and Meetings:

Coordinate and participate in franchise conferences, meetings, and events, both in-person and virtually, to foster communication, share best practices, and strengthen the franchise community.

Franchisee Relationship Management:

Develop and maintain positive relationships with franchisees, fostering a collaborative environment and serving as an advocate for their needs and concerns within the franchisor organization.

Skills:

Previous experience in franchise administration, operations, or a similar role is highly desirable.
Strong organizational and time management skills with the ability to multitask and prioritize effectively.
Excellent communication skills, both written and verbal, with the ability to interact professionally with franchisees and stakeholders at all levels.
Attention to detail and a commitment to accuracy in maintaining records and documentation.
Familiarity with the specific industry or business sector of the franchise system is beneficial

Salary:
£25,000.00-£27,500.00 per year

Experience: