Receptionist - Children Centre - London, United Kingdom - Yucca Recruitment Agency Ltd
Description
Post title:
Children's centre receptionist - Islington Council
Our ambition
We're determined to make Islington fairer.
To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life.
We also have an ambitious goal - to be the best council in the country- with every employee clear about the part they play and inspired, focused and supported to give their very best.
Key responsibilities
To provide the first point of contact for all visitors to the centre, welcoming them and providing information or referring to the appropriate member of staff.
- To provide the first point of contact for all visitors and staff using the centre, welcoming them and providing information or referring to the appropriate member of staff.
- To monitor access via the main door of visitors to the centre and ensure that all visitors sign in when they arrive and sign out when they depart.
- To undertake clerical work within the office including:
- Managing reception including preparation of paperwork for partners, message taking, ensuring correct protocols are followed
- Filing and manual administrative systems
- Photocopying
- Dealing with incoming and outgoing mail
- Using appropriate office equipment
- Typing of reports, letters etc
- Data inputting and retrieval
- Handling confidential and sensitive information in accordance with the centre's confidentiality and safe guarding policies and procedures
- To coordinate room bookings in the Centre
- To make arrangements for services and professionals using the centre as appropriate, including room booking and booking appointments as instructed.
- To monitor and manage your own workload and keep records in an agreed format and up to date.
- To answer the telephone as required.
- To book appointments for centre managers as required and maintain appointment calendars as instructed.
- To receive and record income and administer petty cash as instructed.
Compliance
Ensure legal, regulatory and policy compliance under GDPR, Health and Safety and in area of your specialism identifying opportunities and risks and escalating where appropriate.
The nature of the job requires a high degree of initiative, confidentiality, tact and discretion when giving or receiving information, which could be confidential.
Work style
Office-Based/Frontline Role
Person specification
EDUCATION and EXPERIENCE
Educated to GCSE standard or equivalent qualification.
Experience of general administrative and clerical duties.
KNOWLEDGE, SKILLS and ABILITY
Good literacy and numeracy skills
Good interpersonal and communication skills including face to face, on the telephone and by letter.
Good organisational skills, able to plan and manage own time effectively, work on own initiative and operate diary systems
To have relevant IT skills including good word processing skills, be willing to develop these skills as necessary and be familiar with relevant software.
SPECIAL REQUIREMENTS OF THE POST
This post requires an Enhanced Clearance from the Disclosure and Barring Service (DBS).
Job Types:
Full-time, Temp to perm
Salary:
£13.58 per hour
Benefits:
- Flexitime
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- London, N1 2SX: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist: 1 year (preferred)
Licence/Certification:
- Enhanced DBS (preferred)
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