Service Coordinator - Basildon, United Kingdom - Konica Minolta
Description
Role:
Service Coordinator
Location:
Remote location, must be commutable to Manchester or Basildon to attend team meetings when required
Package:
£23,000 - £25,000, plus a discretionary 10% bonus
We are looking for experienced call handlers and organised call centre coordinators to join our newly formed team of Service Coordinators at Konica Minolta.
Who we are:
Here at Konica Minolta, we are leaders in the provision of managed print and document workflow solutions, enterprise content management and technology optimisation.
What is it like working at Konica Minolta?
- We are centred on embracing a #growthmindset, inspiring excellence and encouraging teams and leaders to bring their best each day.
- Be part of a company that has been certified by the Top Employers Institute for 6 years in a row
- Join Employee Network Groups to drive our wellbeing and diversity & inclusion initiatives
- We are a choice based working employer, work anywhere that will allow you to bring your best self to your role
What we are looking for:
To be successful in this position:
- Good geographical knowledge of the UK, experience of planning for nationwide field-based teams ideal.
- Strong customer service skills
- Excellent organisational skills and a proactive mindset
- Selfmotivation, ability to work well as a small team
- Able to multitask and work to agreed deadlines
- Excellent timekeeper and reliable
- Ability to plan and organise workloads effectively
What do you get in return:
- 26 days holiday, plus bank holidays, and the option to purchase more days if needed
- Training and support with our UK based training academy
- Access to some amazing learning tools, including a license with award winning learning content provider Cornerstone Anytime, as well as a range of courses everything you need to help you develop your career pathway and meet your ambitions.
- Life assurance options
- A generous pension plan, invest your contributions to maximise your pension pot
- Discounts on activities, technology and restaurants
- An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing
- Free eye test voucher
- An extra paid day off to dedicate to volunteer projects
- An extra paid day off to focus on your mental health
Don't meet every single requirement?
Salary:
£23,650.00-£25,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Paid volunteer time
- Private dental insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
Service Coordinator (1138)
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