Business Travel Administrator Apprenticeship - Colchester, United Kingdom - Inntel Ltd

Inntel Ltd
Inntel Ltd
Verified Company
Colchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job Advert


This is a role that we hope will attract people looking to join our industry and progress into more senior roles.


The role is one of a team of Business Travel Administrators, that share the wider duties of the role, reporting into a Team Leader.

They will also be supported by mentors from across the business, with expertise in specific areas.

Main duties and responsibilities;

  • Answer and manage all incoming telephone calls and allocate as appropriate
  • Logging all accommodation and travel requirements received by telephone and provide information on turnaround times
  • Operate the chat box function on Inntel's booking tool.
  • Manage all company post
  • Create client profiles and manage client databases
  • Maintain venue databases
  • Travel invoicing and manual invoicing
  • Process VCC payments (virtual credit card) for bookings as required
  • Import hotel rates into enquiries
  • Support with any specific projects as required
  • Support with general reviews and processing of spreadsheets
  • Support with Audits, H&S and Compliance checks
  • Support all client implementation plans as required
  • Meeting and greeting clients and visitors to Inntel House.
  • To accept and practice total quality commitment, to the mutual benefit of the company and its clients
  • Assist in the training of new starters from other departments
  • Any other tasks as required

What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.

All delivered within the work place via online training and at Colchester Institute Campus.


What is the expected career progression after this apprenticeship?

Job Type:
Apprenticeship


Benefits:

Casual dress

Company pension

On-site parking

Health Care Cash Back


Schedule:

8 hour shift

Monday to Friday

No weekends

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