- Taking a variety of tours aimed at different audiences, ranging
from 1 to 2 hours. These can include chaperoning on self-guided tours or
guided. - Walking around the attraction to engage with customers to answer
questions and enhance the customer experience. - Researching for new projects.
- Aiding in the training of new Guides.
- 28 Days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Free Gym access on-site
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions &
dining across the THC Group. - Previous customer service experience preferred.
- A Passion for the Fascinating World of History.
- A proven track record of delivering results together with an
ability to plan, prioritise and juggle multiple work streams and projects
whilst working to strict deadlines. - Can work independently and with a team when needed.
- Willingness to work flexible hours, including weekends and holidays
as business needed. - Day / Evening shifts,
Flexible, including weekends and holidays. - Full time, Part time, Casual,
to be discussed at interview. -
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Heritage Guide - Bodmin, United Kingdom - The Bodmin Jail Hotel
Description
Heritage Guide - Bodmin Jail
Hotel
Luxury | History | Cornwall
Bodmin jail is a Victorian prison which has held
thousands of prisoners in its time and closed in 1923. The building has
recently gone through an extensive refurbishment and now offers a unique
experience in a grade II listed building, incorporating state of the art
technology, which showcases the building's and Cornwall's outstanding heritage,
and a luxurious boutique hotel and varied F&B options. Bodmin Jail is
historically rich, engaging and like nowhere else. Our team is small, dedicated
and passionate about history and customer experience above all else. A progressive
employer, we welcome initiative, reliability and a strong teamwork across the
organisation.
The Role:
Join our team as a Heritage
Guide and dive into the captivating world of museum history Lead engaging
tours for schools, private groups, and visitors, while also connecting with
guests throughout the museum. Collaborate with our attraction wardens to deliver
a world-class customer experience. If you're passionate about history and love
interacting with people, apply now to make a meaningful impact
Responsibilities include:
The Benefits
The Person
Working schedule
