- Provide expert advice to their customers regarding their accounts
- Assist clients with getting quotes, renewals, and changes
- Discover more insurance options and introduce other financial services provided by the Company
- Handle policy applications and updates quickly and accurately
- Answer customer questions by phone, email, or in person
- Solve issues promptly and professionally to keep customers satisfied with the service
- Keep detailed records and be a positive team player
- Brilliant communication and people skills that light up interactions
- Thrive on wowing customers with top-notch service
- Master at building strong connections and earning client trust
- Able to use insurance software and confident with IT (training provided)
- Approach every task with a can-do attitude and a smile
- Bonus points for holding a valid UK driving license
- Please apply today with your up-to-date CV and contact details
- If you have trouble uploading your CV, please email it to - and put the job title as the subject
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Customer Service Executive - Tandridge, Surrey, United Kingdom - Office Angels
Description
JOB TITLE: Customer Service Executive
LOCATION: Surrey based, On site & Free Parking
HOURS: Monday - Friday, 8.30am - 5pm
SALARY: £25, 000 - £30,000 per annum DOE
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading financial organisation, is seeking a Customer Service Advisor to join their team.
In this role, you will be the first point of contact for our clients, specialising in insurance. You will play a vital role in ensuring their customers receive the best possible service, helping them find the right cover for their needs.
To succeed you should posses excellent communication and interpersonal skills customer service as your focus, ability to build rapport and trust with clients.
About your new role:
About you:
Next Steps:
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies -Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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