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    Hotel Receptionist - Newquay, Cornwall, United Kingdom - Alfa Leisureplex

    Alfa Leisureplex
    Alfa Leisureplex Newquay, Cornwall, United Kingdom

    2 weeks ago

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    Description
    Alfa Leisureplex Group has an opportunity for a Hotel Receptionist to join the team at The Eliot Hotel, Newquay.

    Hotel Receptionist working hoursAs a Hotel Receptionist you will work hours per week, including weekends with an hourly rate of £12.


    00 – Regardless of ageBeing a Hotel Receptionist:

    As a Hotel Receptionist you will report the Head Reception and will be part of the central hub of the Hotel operation where first impressions are everything.

    You will be responsible for setting the tone for the hotel, delivering a first-class customer experience, where the word no does not exist.

    Your tasks will include checking guests in and out, general enquires and varied administrative tasks, from allocating rooming lists to processing invoices.

    This is a diverse role which includes professionally handling reception enquiries and being empathetic towards your guests.
    We are an employee-owned company, what does this mean?Bi-annual tax-free dividend due to our employee-owned status (over £1,000 last full year)

    Funding for any relevant training courses to aid your developmentJob Security – our employee-owned status provides better job security, as we can't be sold to another companySupport and continuous development opportunitiesCompetitive occupational sick pay schemeFantastic discounts on our holidays and hotel staysEmployee assistance programme - Health AssuredLength of service rewardsFree employee meals whilst on dutyBuild your pension – we have a pension scheme in place that the Company contributes towardsReward and engagement programsOur ideal candidate:
    Essential Skills:Experience in a similar roleStrong communication skillsExcellent customer service skills with a friendly demeanourBeing extremely well organised and computer literateTo be flexible and keep calm under pressure even in challenging situationsEmpathy towards individual needs and being a problem solver

    Desirable Skills:

    Experience in a similar roleKnowledge of the travel, tourism and hospitality industryPassion for the industryThe Alfa Leisureplex Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year.

    We are the UK's only employee-owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.

    Leisureplex Hotels own and operate 24 hotels in the UK's most popular seaside locations.

    We have a combined bed stock of 2,050 rooms and achieve strong all year-round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers.

    We also cater for Self Drive guests and direct hotel bookings.

    As an employee-owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

    If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful as a Hotel Receptionist please click 'apply' today.

    We'd love to hear from you
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