Service Co-ordinator - Bristol, United Kingdom - HAG Ltd

HAG Ltd

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Purpose/Key Role:

Main Duties/Responsibilities/Accountabilities:

Generate service contract quotations for different clients and understand their needs and assets on site whilst thinking about the geographical area they are located in.
Providing support and management for existing contracts for our servicing/maintenance.
Implement strategies to improve the servicing in general and keep up to date with the servicing schedules in place for each account.
Asset management
Managing the excel spreadsheets that we currently use for servicing
Writing service contracts and invoicing.
Quoting for any remedial/reactive works needed after the service
Quoting and keeping on top of the servicing renewals and when they are due
Sales order processing and purchase order processing
Providing service reports for all clients that have a service contract with us once the service is complete
Keeping to service contract deadlines
Generally, assist in the smooth running of the operations department and manage the workflow.

Person Specification:

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Qualifications:Educated as a minimum to GCSE level/equivalent and /or be able to demonstrate relevant business experience

Knowledge:
Demonstrate good knowledge of administration roles.
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Experience: Have a good understanding of I.T. and customer service. Have confidence in working to key client deadlines and requirements.
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Personal Skills:Able to work on own initiative and as well as part of a wider team. Able to provide a favourable and professional impression by demonstrating excellent communication and interpersonal skills. Analytical and problem-solving skills.
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Technical Skills: Demonstrate an ability to use IT proficiently using Microsoft packages, the internet and management information systems.

Any industry knowledge/experience is desirable.

Salary:
£22,000.00-£26,000.00 per year

Benefits: