Linen Porter - London, United Kingdom - Synergy LMS
Description
JOB
PURPOSE
- To prepare, deliver and collect the linen and laundry in line with the contractual services on a day to day basis.
- 22h/week, 4 days over the week
- Must be flexible and available to work weekends
COMMUNICATION & WORKING RELATIONSHIPS
Internal to Synergy:
Contract Manager
Linen Services Manager
Linen Room Supervisor
Production Manager
Trainer
Employees of the company
External:
Visitors
Health Service staff
DUTIES AND RESPONSIBILITIES
- To assist in providing an effective and efficient customer liaison service so that all Synergy customers receive a quality service.
- Ensure that effective communications are maintained between customers and Synergy personnel and that prompt action is taken for service requests or complaints.
- Co-ordinate deliveries and collections from wards.
- Ensure that company policies and procedures are maintained, particularly compliance with the required Health and Safety procedures and guidelines.
- Transfer linen from laundry cages, trolleys to shelves.
- Record information on linen stocks.
- To take a flexible approach to work within the laundry service.
- To participate in staff development and training initiatives.
- To safely operate and monitor machines and equipment (master mover effectively and efficiently.
- To act responsibly when manoeuvring cages with linen and be aware of the general public.
- To undertake any other duties or tasks as reasonably required.
HEALTH AND SAFETY/RISK MANAGEMENT
The jobholder will comply with the Health and Safety At Work Act 1974 and other supplementary legislation and is required to take reasonable care to avoid injury during the course of work and co-operate with the Trust's and Company's Health and Safety policy and statutory regulations.
To refrain from wilful misuse of, or interference with, anything provided in the interest of health and safety and any action, which might endanger yourself and others.
EQUALITY AND DIVERSITY
The jobholder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, customers and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
CONTINUOUS PROFESSIONAL DEVELOPMENT
The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.
RESPECT FOR PATIENT CONFIDENTIALITY
The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
SPECIAL WORKING CONDITIONS
Physical Effort
- To adhere to the Company Manual Handling policy and procedure in executing the safe transfer of linen and laundry items around the Trust. This will require moving heavy weights manually and using trolleys/cages on a regular basis.
Mental Effort
- To be able to maintain concentration where the work pattern is predictable for example, maintaining high standards of accuracy when checking the contents of customer requirements.
Emotional Effort
- Exposure to distressing or emotional circumstances is occasional
Working Conditions
- The post entails occasional exposure to highly unpleasant working conditions in that indirect exposure to body fluids is implicit in the role.
Personnel Specification
Job Title Linen Porter
Employer Synergylms
Location Laundry and Hospital Premises
Factor
Essential Criteria
Additional/Useful
Qualifications:
Educated to a good general standard, with demonstrable verbal and numerical abilities.
Training
Demonstrate evidence of continuing professional development and training
H&S Awareness
Manual Handling
Experience
Previous experience in laundry services or other service related industry.
Knowledge & Skills
Ability to carry out instructions accurately.
Ability to follow procedures.
Ability to learn and understand the instruments and trays
Basic end user IT skills in order to operate linen stock management systems.
Personal Qualities
Ability to:
Work in a team environment.
Adopt a flexible approach to work
Work in partnership
Work under pressure to deadlines
Pay attention to detail.
Produce high standards/ quality work
Other Requirements
Must be willing to work flexible hours if the need arises.
Able to fulfil Occupational Health requirements for the post including clearance on blood borne viruses in compliance with Company/customer policy
Job Types:
Part-time, Permanent
Benefits:
- Company pension
- Onsite parking
Schedule:
- Day shi
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