Customer Service Administrator - Sheffield, United Kingdom - Synergy LMS

Synergy LMS

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

Synergy LMS are a leading provider of linen services for the NHS, Healthcare Services, Hospitality and Airlines, operating from several sites across the UK.

At SynergyLMS, we pride ourselves on delivering exceptional service and solutions to our clients.

We are currently seeking a highly skilled and experienced Customer Service Administrator to join our team and help us continue to exceed our customers' expectations.

As a Customer Service Administrator, you will play a critical role in our administrative processes while providing top-tier support with our customer service team.

Your expertise in multitasking, coordination, and administration will be essential in ensuring our operations run smoothly and efficiently.

Strong computer skills, including systems and Microsoft office
Have excellent communication skills, be able to process orders, deal with queries have a warm and friendly approach when supporting the main reception.
Strong administration background that can tackle high volume, and fast paced operational and customer queries at pace but with a great attitude
Be able to produce reports, execute orders, complete personal files, and perform other standard office tasks
Strong attention to detail with ability to prioritise and meet deadlines
Demonstrate excellent prioritisation abilities to meet their ability the customer and internal stakeholder needs
Assist in the development and implementation of administrative procedures and best practices
Continuously seek opportunities to improve administrative processes and customer service delivery

Hours

Monday to Friday

- 8am - 4:30pm.

Bank Holidays - Work all Bank holidays (on a rota basis)

We are offering a salary of £25k

Job Type:
Permanent

Pay:
Up to £25,000.00 per year

Benefits: