Product Manager - London, United Kingdom - Nationwide Building Society

Description

Our hugely respected, award-winning products and member focused propositions have helped make us the UK's most trusted financial services provider.

The pace of change in the Banking & Savings industry is continuing, and we need an astute and highly motivated delivery professional who can support us in achieving our goals.

At Nationwide we offer hybrid working wherever possible.

More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.

We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon or London offices.

You can also find out more about our approach to hybrid working here .

The role will require travel to Swindon at least once a month.

Develop quality written proposals that facilitate formal decision making and broaden the understanding of key issues.

Monitor product performance and utilise insight including emerging industry trends, market, and member research to deliver key commercial objectives.

Work closely with teams including Communications, Digital, Operations, Retail and Risk to investigate incidents, issues and complaints and put it right when things go wrong.

excellent communication skills, both verbally and in writing, and be able to clearly present information to senior executives in the Society as well as the wider team

impeccable stakeholder management and collaboration skills - building strong relationships with colleagues across the Society and using a range of influencing skills to help us reach positive outcomes.

excellent business and commercial acumen, with experience of developing comprehensive business cases
a curious and inquisitive mind - spending time analysing processes, policies and procedures and identifying opportunities/ solving problems to make improvements that protect customers and the Society

flexible and willing to turn your hand to a wide range of activities, which may often change given the diverse nature of the role.

It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.

Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.

A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
~ Life assurance worth 8x your salary
~ A great selection of additional benefits through our salary sacrifice scheme
~ Access to an annual performance related bonus
~ Access to training to help you develop and progress your career
~ 25 days holiday, pro rata

Nationwide is the world's largest building society. We've got the scale to compete with the big banks, but we're not a bank.

As a building society, we're owned by our members – that's our customers who have their current account, mortgage or savings with us.

It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

We want everyone in the UK to know that they don't have to bank with a bank.