Warranty / Invoice Administrator - Altens Industrial Estate, United Kingdom - Bell Truck and Van (Mercedes-Benz)

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has become available, we are now recruiting for an Warranty / Invoice Administrator to join our busy team at BLS Truck and Van, Mercedes Benz.


You will need to be able to display exceptional administration skills; and have the drive to achieve the company's objectives.

You will carry out administrative tasks including invoicing, warranty, R&M and retail invoicing. Importantly, you must be a teamplayer. Previous motor trade experience is essential, Kerridge and the one linked system would be a distinct advantage.


Main duties:


  • Invoicing warranty claims using standard text & times.
  • Submitting warranty claims to Mercedes-Benz.
  • Achieving daily sold hours targets.
  • To receive all job cards with warranty/R&M items and input all claims into system, transmit to Mercedes Benz and ensure that all claims are transmitted correctly and successful.
  • Identify warranty parts to be returned to manufacturer and parts for disposal, and inform service department of action required.
  • Check any claims rejected and resubmit errors, or in conjunction with manager investigate rejected claims.
  • Post claims into accounts and reinvoice, resubmit and credit when required.
  • Return documentation for rejected warranty/R&M items for recosting by service administrator.
  • Participate in warranty/R&M audits as required.
  • To record any job pack errors in the form of a corrector sheet.
  • To check vehicle history for repeat repairs or ascertain if warranty claim.
  • To carry out general service administration tasks, including filing as required.
Hours for this role: 42.5 hours per week, Monday to Friday.

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