Advice & Information Officer - Edgbaston, United Kingdom - Hart Recruitment
Description
You will receive a variety of benefits including 36 days holiday (pro rata) including 8 Bank Holidays and 7 days shut down, discounted membership for sports and fitness, a pension scheme matched to 4-6% of your salary, discounted parking plus a range of well-being benefits.
Your working hours will be 35.5 per week, Monday to Friday, 9.00am to 5.00pm which includes 2 days per week working on a hybrid basis from home.
- Providing impartial and confidential advice to students
- Advising students in a number of areas including housing, education, wellbeing and finance
- Managing cases for students and referring to relevant organisations where necessary
- Providing guidance on a face to face basis as well as online and over the telephone
- Experience in providing guidance in one of the following areas: housing, education, wellbeing or finance
- Experience working with students or in an academic setting would be an advantage
- IT literate, experienced in Microsoft Word and Excel
- You may also have experience in any of the following: Education & Welfare Advisor, Wellbeing Adviser, Finance Adviser, Citizens Advice Bureau, Acas, Support & Guidance Officer, Housing Advisor or Adviser
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