Customer Service Administrator - Ipswich, United Kingdom - Reed Procurement & Supply Chain
Description
Customer Service AdministratorIpswich, Suffolk
£21,000-£23,000
Full time, Permanent
This company are family run and have their people at the heart of their values.
The team regularly enjoy social events outside of work and have a pizza Friday once a month where they celebrate their successes from the month before.
They are a collaborative,hardworking team and are looking for their next superstar to join them as they continue to grow.
What is the day-to-day of the role:
- Answering incoming calls from existing customers and dealing with these in the appropriate way.
- Taking messages for other departments and ensure that they get the relevant information passed across.
- Making outbound calls to customers to schedule in appointments.
- Process all office paperwork and other administration tasks to support the office team.
- Support with all other ad hoc tasks as and when required.
- Creating purchase order
Required skills and qualifications:
- Well organised and confident managing own diary
- IT literate, with an ability to pick things up easily.
- Hardworking and motivated
- Able to work well on own accord as well as a part of a team.
Benefits:
- 25 days of annual leave + bank holidays. This rises to an extra day per year of service once you have been employed for 2 years.
- Company shut down over Christmas.
- Pizza Fridays
- High end staff break room.
- Free parking
- Regular staff events
- All training provided, and opportunities to grow and develop.
- Friendly, bubbly team with a great office atmosphere.
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