Operations Admin Coordinator - Cardiff, United Kingdom - Future Publishing

Future Publishing

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What you'll be doing
Marketforce is Future's leading sales, marketing and distribution company. Leveraging its global expertise, Marketforce proactively seeks opportunities to drive business growth.

With expertise across mass market and specialist products, Marketforce ensures businesses get fantastic representation and sales driving opportunities across the world.

As a diligent team member, your responsibilities will include receiving, meticulously processing, and promptly reporting publisher orders and unsold claims with absolute accuracy.

This ensures seamless transactions and enhances customer satisfaction.

Furthermore, you will be responsible for maintaining precise and up-to-date product and customer information in the Orion system. This guarantees that all relevant data is readily accessible and contributes to efficient order management.

In addition, should there be any supply discrepancies, your expertise will be essential in addressing them.

This involves assessing the situation and taking appropriate action through the Solar/manual process for international cases, or implementing the necessary steps if the discrepancies have not been logged in the system.

By doing so, you will contribute to a seamless supply chain and maintain streamlined operations.

Experience that will put you ahead of the curve

Good planning and organisational skills/prioritising
Excellent communication and interpersonal skills

Problem Solving

Takes responsibility for identifying and seeking solutions to any problems
To assist in projects as directed by line management to agreed timescales, cost, and quality
Experience with Google Workspace and Office 365 service administration
Experience with Sophos Antivirus or equivalent
You will also have proven analytical and problemsolving abilities and a track record of continuous service improvement.

What's in it for you
We have a number of awesome perks available to our staff.

We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues.

We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you're not pigeonholed in to one finite area but get the opportunity to develop a wide range of skills and experience

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.

Internal job family level P8

The expected range for this role is £24,000 - £28,000

This is an hybrid role from our Cardiff Office, working 3 days from the office, two from home

_ Wh_o are we**- We're Future. We're 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We've got ambitious plans that build on our growth momentum and unlock new opportunities and we're looking for talented people who want to be a part of it. _

Our Future, Our Responsibility - Inclusion and Diversity at Future
We have a voice and we're going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do.

We're an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs.

Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness.

Please let us know if you need any reasonable adjustments made so we can give you the best experience
Find out more about Our Future, Our Responsibility on our website.

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