Field Service Engineer - Reigate & Banstead, Surrey, United Kingdom - Shorterm Group

Description

Field Service Engineer - Redhill - Permanent - Competitive Salary

Shorterm Group are currently working with an independent provider of Satellite Communications and IT managed solutions, where innovation and superior customer service are ingrained in our DNA.

With over five decades of expertise in Government and Maritime sectors, we harness deep customer insights and engineering prowess to deliver bespoke technical solutions.

Our extensive array of services encompasses broadband VSAT and narrowband services across Ka, Ku, C, and L Bands from multiple constellations, alongside Push to Talk capabilities, navigation, positioning, and IT solutions.

They empower Commercial, Government, and Defence clients to communicate seamlessly globally - be it at sea, on land, or in the air.

This pivotal position entails championing all of the companies products and services with technical prowess and finesse.

Perform field service and repairs on all scoped equipment and systems.
Execute standard and specialized field service installations, testing, and commissioning.
Engage with customers prior to conducting field duties, ensuring seamless service delivery.
Prepare test equipment, tools, spares, and installation materials meticulously before mobilization.
Deliver accurate and detailed technical reports for all activities, contributing to future service enhancements.
Maintain inventory of materials and test equipment, recording usage and reinstatement diligently.
Uphold accountability for allocated vehicles, IT equipment, mobile phones, test instruments, and tools.
Arrange travel arrangements efficiently when operating outside the Redhill base.
Offer competent Datacoms and Satcom repair, test, equipment build, and workshop support as required.
Conduct GMDSS surveys as part of the role's scope.

Contract maintaining, 24/7 repairs, 24-hour notice to be sent out to a repair. Installations/modifications. Oil tankers, commercial cruise liners, shipping vessels.

Full-time position, offering flexibility to work from home or our Redhill Office with regular visits to customer sites.
Annual bonus structure based on company and individual performance.
Pension contributions matched up to 7.Generous holiday allowance of 25 days per year, plus bank holidays.
Company Van (manual gearbox)
Free parking facility.
Competitive salary package.

Basics in electrical/electronics, worked on live equipment - candidates will need to know how to isolate, knowing how to lock off and tagging out equipment.

Presentable and articulate with the ability to engage effectively with Yacht Captains and onboard specialist staff for DVB fieldwork.
Possess a clean current UK Driving Licence.
Hold certifications in GMDSS, GOC, and Offshore Survival (BOSIET & OLF).
Willingness to undertake regular travel.