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    3rd Line IT Technician - Swindon, United Kingdom - Evoke Staffing Ltd

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    Full time
    Description

    3rd Line IT Technician

    A fantastic career opportunity is available for an experienced IT services support specialist to join a company based in Wiltshire as a 3rd Line IT Technician. The role involves delivering professional IT services to a multi-site operation as a key lead within the support team. This is a full-time permanent position, requiring someone with a strong background in IT and professional qualifications.

    • Competitive salary up to £32,000
    • 25 days holiday
    • Enhanced pension scheme
    • Health and well-being programme
    • Excellent career development and extended learning opportunities

    Key Responsibilities:

    • Provide professional and timely IT services
    • Offer full technical help desk support in person, by telephone, teams, and email
    • Maintain IT policy and procedures
    • Attend multi-site visits and collaborate with stakeholders
    • Complete IT-related projects and resolve software/hardware queries

    Requirements:

    • Advanced knowledge of VLANs, IP, Subnetting, and routing
    • Experience with Windows Server 2016, 2019, Windows 10, and Office 2019
    • Knowledge of VMWare and ESX

    The successful candidate will join a supportive team under the leadership of the IT manager and will undergo an enhanced DBS screening process due to the nature of the role being within the education sector.



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