Administrative Assistant - York, United Kingdom - Sopra Steria
Description
Do you have great Customer Service skills or you a strong Administrator looking for a new challenge?
Working in our Order to Cash team, which is part of our CITB function, we have an exciting opportunity for an individual who can add to our fast growing team, and bring a new dimension to an already existing successful team.
Existing duties you will be performing would be transactional Order to Cash activities such as supporting collections activities and management of third party money activities for SSCL Clients as well as embracing the delivery of the new tasks we acquire.
We offer a hybrid working pattern whereby you can work from the York site for 2 days (Wednesday & Thursday) and 3 days from homeIf you are an highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you
What you will be doing:
Maintenance of customer database within the financial and administration platforms
Daily Cash Allocation and resolving cash received queries.
Invoice, Credit and Refund creation through to issue
Working inline with our KPI's and SLA's
Work alongside credit control counterpart to deliver a world-class service to our customer base
Develop and maintain excellent working relationships with external customers, internal stakeholders, and wider finance teams
Support audit requests at any given time
Reconcile bank statements
Effectively manage key stakeholder and customer expectations
What you'll bring:
-
Knowledge and understanding of the processes, systems and operations of the department in which the role is located;
- Ability to prioritise own workload and multitask when required
- Good level of competence in Microsoft Excel and the ability to learn how to use other IT systems
- Some Accounts Receivables experience
- Attention to detail and taking pride in producing good quality work
- A positive attitude, good interpersonal skills and wish to take responsibility for the quality of customer service provided
- Proven experience to work under pressure and to tight deadlines.
It would be great if you had:
Knowledge and understanding of the organisation and its departments;- Previous financial administration experience in a commercial environment.
- Knowledge of Oracle Financials.
- Awareness of the CITB client.
- Ability to identify and propose continuous improvement opportunities.
Employment Type:
Full-time, Permanent
Location:
York
Security Clearance Level:
SC
Internal Recruiter:
Ellie
Salary:
£22,145 inclusive of 3% flex fund
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Loved reading about this job and want to know more about us?
SSCL is the market leader in critical business support services for the UK public sector.
Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services.
We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
We employ around 3,000 people who sit at the heart of our business strategy.Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces.
'Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.
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