Patient Care Co-ordinator - Bristol, United Kingdom - Hanham Health

Hanham Health

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team, and hold regular team meetings and reception socials.

In additon, for those who cycle/run to work we have a shower and secure bike storage.

About Us:

Hanham Health is a large, forward-thinking GP practice in South Gloucestershire operating over two sites (Hanham Surgery and Oldland Surgery) with a third branch surgery in Almondsbury.

We offer a high standard of service to our patients and embrace different ways of working and new initiatives.

We invest heavily in our team members and training opportunities are encouraged.

Core Benefits:

26 days of Annual Leave plus bank holidays (this will be prorated for parttime employees). The exact individual holiday entitlement will be shared in a document from your manager if you are successful.
The Green Commute Initiative
Team Socials
Free Tea and Coffee
Free onsite parking
Access to a Blue Light Card
NHS Pension Scheme
Continuous Professional Development opportunities
A prioritisation on the wellbeing of our staff. For instance, Hanham Health offer comprehensive support through initiatives such as our Employee Assistance Programme, which provides confidential counselling and resources.
Full supplied uniform.

Job Summary

As part of our Receptionist Team, you will assist and support the practice in providing an efficient, professional and welcoming first point of contact (both via the telephone and face to face) to all of Hanham Health patients and visitors to the practice.

Main Duties

Telephone Support answer and deal with patient calls.

EMIS, NHS Mail, Anima

Front desk

Greeting patients and consulting with members of the practice team.

Administration

Filing of patient notes and updates as necessary e.g. change of address.
Fax and photocopy as requested.
Assist the practice with monitoring and ensuring daily tasks are completed/up to date.
Processing post and other correspondence efficiently and promptly

Reception

Provide test results to patients.
Communicate effectively with other team members, patients, healthcare professional and external parties, adapting where needed.
Answer and ensure all calls are answered professionally.
Registration of new patients.
Process appointment requests for today and future appointments from patients by telephone, online and in person using our Anima system.

Current vacancies & shift availability

Job Types:
Full-time, Part-time

Pay:
£12.00 per hour

Expected hours:
per week

Benefits: