Customer Service Assistant - Altrincham, United Kingdom - Kamro Ltd

Kamro Ltd
Kamro Ltd
Verified Company
Altrincham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Assistant

Location:
Altrincham

Monday to Friday

Salary:
Up to £20,000 + OTE of £30,000

Perks; Opportunity to move to Hybrid working, Commission structure attached, parking permit paid for


We are currently working with a rapidly expanding payment solutions company providing secure, innovative and advanced payment solutions for businesses across the UK.

Our client provides cutting-edge technology to businesses to be able to make same-day payments, ensuring that their transactions are processed instantly.

Their platform is easy to use and offers flexible payment options, making it a preferred choice for businesses of all sizes.


Key Responsibilities:


  • Record and maintain accurate data regarding customer interactions.
  • Follow established policies, procedures and protocols for customer service and escalate issues as necessary.

Requirements:


  • Previous experience in a customer service role is highly desirable.
  • Excellent communication skills with the ability to empathise with customers.
  • Highly organised and the ability to multitask in a fastpaced environment.
  • A strong problem solver with the ability to think creatively and resolve complex queries.

Job Types:
Full-time, Permanent


Salary:
£20,000.00-£30,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location:
In person
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