Head of Operations - Berlin, United Kingdom - Evolve Selection Ltd

Evolve Selection Ltd

Verified Company

Berlin, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you seeking further career development? Our client is recruiting for an energetic and hardworking Head of Operations to join their team.

Our client provides Orthopaedics services to private healthcare patients around the UK.

As part of your role, youwill be responsible for delivering the best possible patent experience every day, as well as developing new initiatives for further growth.

This is a full-time position based at their head office in Berlin.

Ideal Requirements

Previous experience managing teams in operations is essential.
5+ years prior experience as Head of Operations or another operational managerial role.
Prior full ownership of a department, project, or product
Strong working knowledge of CRM processes
Thorough understanding of project/program management techniques as well as change management principles

Role Responsibilities

Lead the Patient Pathways department, consisting of Team Leads, Patient Care Advisers and Operations Managers
As a member of the management team, you own our daytoday operations and are involved in defining our strategy and goals for your department
Heavily grow the team, research, and build processes, documentation, and training to enable this especially exciting as we are expanding to multiple new medical specialities
Develop, motivate, and empower your team through clear goals, structured development plans and regular feedback to ensure target achievement in line with the strategic objectives
Plan new operational initiatives to improve performance from start to finish involving stakeholders from different departments as well as externals
Ensure pathway operations comply with internal policies and industry standards

Role Specific Competencies

Excellent communication skills
Highly proactive
Selfmotivating
Team player

Recruitment Process
2/3 stage process.

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.