Team Leader - London, United Kingdom - Ministry of Justice

Ministry of Justice

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary 1
- £31,169 - £32,760

Number of jobs available - 2

Detail of reserve list - 12 Months

Region - London

City/Town - London

Building/Site - VICTORY HOUSE EMPLOYMENT TRIBUNAL LONDON, WC2B 6EX

Grade - EO

Organisation Grade for MoJ - EO

Post Type - Permanent

Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type - Operational Delivery

Job description 1

Criminal Fines Collection and Enforcement Team Leader

Who Are We?

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people's lives to deliver justice.

If this sounds like you, please apply.

HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Joining us is a chance to play a pivotal role in the smooth running of our Courts and Tribunals, which give people and businesses access to potentially life-changing justice.

Not only will your work be of crucial importance for those who use our services, you'll be able to build a varied, challenging and rewarding career.

About Criminal Fines Collection and Enforcement
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HMCTS. Enforcement employs approximately 1,500 staff across 50 locations in England and Wales.

We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts.

This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

The key purpose of the role is to

Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, and management.
Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
To assist in the delivery of performance against targets.

Key responsibilities

Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
Lead the implementation of efficient and consistent administrative practices, procedures and standards, implementing solutions to identified problems.
Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager.

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player.

You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

Civil Service benefits include:

Access to a generous Civil Service pension scheme.
25 Days holiday rising with service.
1 "Privilege" day holiday per year.
Option to buy or sell up to three days leave each year.
Benefits such as retail vouchers and discounts on a range of goods and services.
Paid paternity, adoption, and maternity leave.
Free annual sight tests for employees who use computer screens.
Interest free season ticket and bicycle loans.

Additional Information

Support When Applying

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1

Working Arrangements & Further Information

Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.

Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks
The opportunity to join employee-run networks that have been established to provide advice and su