Salesforce CRM Administrator - London, United Kingdom - Menzies Aviation

Menzies Aviation

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview
People. Passion. Pride.

This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in over 58 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Salesforce CRM Administrator will ensure that we strengthen our proactive approach to maximising sales through sales planning, reporting and bid support through newly implemented Salesforce CRM system.

This will ensure we are forward-planning and constantly proactive in our approach to customer engagement and achieving sales targets.

Supporting & consolidating monthly, annual, quarterly, and ad hoc sales planning & commercial reporting, specifying requirements at regional and local level to ensure we have overviews of opportunities by station, product and key accounts in a consisting and straightforward manner
Supporting and consolidating the development of global sales plans, and assisting as required with budget and Three-Year Plan processes
Leading the measurement, tracking and reporting of sales performance with clear and detailed analysis to identify trends and potential actions to improve performance
Developing and improving our approach to the CRM, working with Regional Sales Planning Managers to ensure it is properly specified, the functionality meets our needs and delivers simplicity and also that we maximise its use in areas such as ground handling, cargo handling and fuels all with a view to identifying sales opportunities

Safety, Security and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work.

You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.

For further details, please see the job description attached.

Qualifications and Experience

Advanced experience of Salesforce CRM system, Power BI, Microsoft
Ability to quickly grasp the aviation sector and understand the perspectives of airline customers.
Office products (Adobe Creative Suite would be an advantage)
Experience within a Bid Team as Bid Coordinator or Bid Writer
Passionate about sales growth, commercially savvy and able to prioritise actions to maximise our approach
Strong analytical skills, with the ability to analyse complex issues but produce simple and practical conclusions and ideas

Diversity

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions