- Greet patients, doctors & visitors in a polite & friendly manner
- Answer the telephone promptly & courteously
- Make appointments using SystmOne
- Administer the procedure for repeat prescriptions
- Open & sort all the Medical Centre post
- Ensure the smooth running surgeries and clinics
- Arrange hospital appointments
- Receive specimens ready for pathology laboratory collection
- Deal with general enquiries helpfully & efficiently
- Collate, sort & deal with paperwork from GPs & other Practice staff
- Inform patients of test results
- Support colleagues in maintaining an efficient & friendly team atmosphere
- Rated as Outstanding by CQC
- Part of a primary care network
- List size 21,500+
- none
- Greet patients, doctors & visitors in a polite & friendly manner
- Answer the telephone promptly & courteously
- Make appointments using SystmOne
- Administer the procedure for repeat prescriptions
- Open & sort all the Medical Centre post
- Ensure the smooth running surgeries and clinics
- Arrange hospital appointments
- Receive specimens ready for pathology laboratory collection
- Deal with general enquiries helpfully & efficiently
- Collate, sort & deal with paperwork from GPs & other Practice staff
- Inform patients of test results
- Support colleagues in maintaining an efficient & friendly team atmosphere
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Patient Navigator
2 weeks ago
Primary Care Careers Newport Pagnell, United Kingdom**About the Role**: · Newport Pagnell Medical Centre are looking to recruit Patient Navigators to join our team. You will be required to work 21 hours per week between Monday to Friday over four days and be available on the fifth day to provide cover if needed. You will also be r ...
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Patient Navigator
2 weeks ago
Primary Care Careers Newport Pagnell, United KingdomGreet patients, doctors and visitors in a polite and friendly manner Answer the telephone promptly and courteously Make appointments using SystmOne Administer the procedure for repeat prescriptions Open and sort all the Medical Centre post, both internal and external Ensure the s ...
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Patient Navigator
2 weeks ago
Primary Care Careers Milton Keynes, United Kingdom**About the Role**: · Wolverton Health Centre has an opportunity for a patient navigator, with energy and drive, to join our very busy, friendly and caring practice, for 22.5 hours per week, Monday - Friday, 1:30pm - 6:30pm. · The main duties of the role include: · - supporting a ...
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Patient Navigator
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OneMedicalGroup Milton Keynes, United Kingdom**Whitehouse Surgery **, in Milton Keynes, is looking for **two **forward thinking **Patient Navigator's **to join their friendly team and support all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), ba ...
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Patient Navigator
3 weeks ago
OneMedicalGroup Milton Keynes, United Kingdom**Whitehouse Surgery **, in Milton Keynes, is looking for a forward thinking **Patient Navigator **to join our friendly team and support all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office ...
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Asplands Medical Centre Woburn Sands, United KingdomReception: Thursday 8:00 to 18:30, Friday 8:00 to 13:30. This is a total of 16 hours. · We work in a a very supportive and collaborative environment with training provided. · **Job Types**: Part-time, Permanent · Part-time hours: 16 per week · **Salary**: From £9.91 per hour · ** ...
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Patient Navigator
3 weeks ago
Greenview Surgery Northampton, United Kingdom**JOB TITLE: Patient Navigator** · **REPORTS TO: Lead Receptionist** · **HOURS: Up To 37 hrs** · **Job summary**: · The purpose of the role is to: · - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in ...
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Patient Navigator
2 weeks ago
OneMedicalGroup St. Neots, United Kingdom**St Neots Medical Practice **is looking for a forward thinking **Patient Navigator/Receptionist **to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of ho ...
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Patient Navigator
1 week ago
One Medical Group St. Neots, United Kingdom**St Neots Medical Practice** is looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of ho ...
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Patient Navigator
3 weeks ago
OneMedicalGroup St. Neots, United Kingdom**St Neots Health Centre **is looking for a forward thinking **Patient Navigator/Receptionist **to join their team. ...
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Patient Navigator
1 week ago
Newport Pagnell Medical Centre Newport Pagnell, United KingdomAbout the Role Newport Pagnell Medical Centre is looking to recruit patient navigators to join our team. You will be required to work 21 hours per week between Monday to Friday over four days and be available on the fifth day to provide cover if needed. You will also be required ...
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Patient Navigator
3 days ago
OneMedicalGroup St. Neots, United Kingdom**St Neots Health Centre **are looking for a forward thinking **Patient Navigator/Receptionist **to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of hous ...
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Patient Navigator
2 days ago
Innovative Trials Letchworth, United Kingdom**The rate for this position is the equivalent of up to $30 per hour** · Innovative Trials play a major role in helping pharmaceutical companies get their treatments to patients faster and are a leader in patient recruitment solutions to the pharma industry. · Established in 2010 ...
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Patient Navigator
1 week ago
One Medical Group St. Neots, United Kingdom**St Neots Medical Practice** is looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of ho ...
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Patient Navigator
1 week ago
Wolverton Health Centre Milton Keynes, United KingdomAbout the Role Wolverton Health Centre has an opportunity for a patient navigator, with energy and drive, to join our very busy, friendly and caring practice, for hours per week, Monday - Friday, 1:30pm - 6:30pm. · The main duties of the role include: supporting and coordinati ...
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Patient Navigator
1 week ago
Primary Care Careers Milton Keynes, United Kingdom PermanentJob summary · Wolverton Health Centre has an opportunity for a patient navigator, with energy and drive, to join our very busy, friendly and caring practice, for hours per week, Monday - Friday, 1:30pm - 6:30pm. · Previous applicants need not apply. · Main duties of the job · s ...
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Patient Contact Centre Navigator
3 weeks ago
Principal Medical Ltd Banbury, United KingdomWe have an exciting opportunity for an enthusiastic and motivated individual to join our Contact Centre team as a Contact Centre Agent here at Banbury Cross Health Centre. · Experience of working in a contact centre/customer service environment would be advantage, however we do p ...
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Pre-screening Patient Navigator
7 hours ago
Innovative Trials Letchworth, United Kingdom**_To be considered for this position you must currently reside in Brazil_**. · The role of the Navigator is to determine initial research study eligibility for patients referred through an online digital campaign. Navigators are required to complete outbound telephone calls to p ...
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Patient Contact Centre Navigator
3 days ago
Principal Medical Ltd Banbury, United KingdomWe have an exciting opportunity for an enthusiastic and motivated individual to join our Contact Centre team as a Contact Centre Agent here at Banbury Cross Health Centre. · Experience of working in a contact centre/customer service environment would be advantage, however we do p ...
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Hightown Surgery Banbury, United Kingdom**Hightown Surgery** · Maternity Cover · **Job Title Medical Receptionist/Patient Services Navigator** · **5 hours per day/25 hours per week, likely work pattern 08:00 to 13:00 Mon to Fri** · **Key Objectives**: · Contribute to the provision of a confident Patient services functi ...
Patient Navigator - Newport Pagnell, United Kingdom - Primary Care Careers
Description
Job summary
Newport Pagnell Medical Centre is looking to recruit patient navigators to join our team. You will be required to work 21 hours per week between Monday to Friday over four days and be available on the fifth day to provide cover if needed. You will also be required to cover Saturday morning shifts on a rota basis.
We offer a comprehensive training programme to all our patient navigators where you will initially receive 1-1 training, followed by ongoing support from your trainer and team leaders.
There is more to this role than answering the phone and making appointments. In this essential front-line role at the practice, our patient navigators help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
We are looking for patient navigators to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.
Main duties of the job
About us
You will be based in excellent premises in the town of Newport Pagnell, with close links to Milton Keynes and the M1 motorway. We offer a wide range of services:
For further information please contact, Wendy Kerr, HR Manager Visits to the practice are welcome.
For more information regarding our practice, please visit
Job descriptionJob responsibilities
Ifyou would like to find out more information about this role, please see theattached job specification.
Person SpecificationQualifications
Essential
Experience
Essential