Collections Officer - London, United Kingdom - Down to Earth Recruitment

Down to Earth Recruitment
Down to Earth Recruitment
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Collections Officer (Hybrid)


Join a dynamic team in a growing company Our client is looking for an additional team-player with lots of personality, communication skills and energy to contribute to the green mobility transition.


Within the last three months this company has transitioned over 30% of their global fleet to electric cars, making them the industry leader for environmental change and a great opportunity to become involved in a fast-growing environment.

Our client has 80% 5-star reviews on Trust Pilot and current employees have shared how our client offers loads of potential for growth in such a dynamic environment.


What's in it for you?

  • A base salary of £35,000, up to £47,000.
  • Annual performancebased bonus.
  • 25 days holiday (excluding bank holidays) + your birthday off.
  • Opportunity to participate in the employee share program.
  • Private health care.
  • Health and wellbeing spend reimbursement (approx. £30 per month).
  • Employee Assistance Programme.
  • Weekly order of office snacks (healthy options, of course), regular team lunches and events.

On your day to day, you will:

  • Help move our client's growth plans along with the timely collection of weekly invoices.
  • Shape their continuous improvement by defining, creating and refining processes to manage the debtors with the goal of maximizing collections.
  • Work to targets and your success will be transparent to all areas of the business.
  • When members are no longer in our client's vehicles, you'll make them aware of any outstanding amounts owed to them. You'll discuss this with them and negotiate winwin outcomes, maintaining a strong partnership for the future.
  • Join a growing team in the UK and gather a global view of the company through your line manager (Joel, Head of Collections) based in Australia.
  • Add notes on your customer interactions to the CRM.

Our client is looking for someone who:

  • Is experienced in a Debt Collections role, for a minimum of 12 months (must have).
  • Can quickly build rapport and trust with people, particularly over the telephone. You'll communicate with clarity and empathy.
  • Is a quick and adaptable learner when it comes to technology; this is used to record interactions with customers and track key success metrics.
  • Is a master of negotiation, problemsolving and conflict resolution.
  • Has great at timemanagement,
  • Has a high level of attention to detail.
  • Is a fan of autonomy and has plenty of initiative.
- (desirable) CICM/CSA qualified.
- (desirable) experienced in asset finance and/or rental products.


Job Types:
Full-time, Permanent


Salary:
£35,000.00-£45,000.00 per year


Benefits:


  • Company pension
  • Private medical insurance
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • London,

Greater London:
reliably commute or plan to relocate before starting work (required)


Experience:

- debt collection: 1 year (required)
- asset finance: 1 year (preferred)


Work authorisation:

  • United Kingdom (required)

Work Location:
One location
More jobs from Down to Earth Recruitment
See all jobs of Down to Earth Recruitment