Customer Service Officer - Sheffield, United Kingdom - East Midlands Railway

East Midlands Railway

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are proud to be
One Team at East Midlands Railway (EMR).

We are passionate about
keeping people safe, delighting our customers,
doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands.

With over 2,600 employees, our people are the reason we are so successful, and the customer service team make a crucial contribution to this.

Eight times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

This is a part time vacancy working 17.5 hours per week, this role will have a varied shift pattern including weekends.
As a
Customer Service Officer, you will work hard to ensure safe and prompt dispatch of all services. You will also assist customers with finding their way. Helping them onto the train or giving direction around the station is all part of the role.

We are looking for hard working people with a positive, can-do attitude. You will be a strong team player take pride in providing outstanding customer service at all times.

Key responsibilities of the role include;