Customer Care Coordinator - Beaconsfield, United Kingdom - Wheatstone Solutions Ltd

Wheatstone Solutions Ltd
Wheatstone Solutions Ltd
Verified Company
Beaconsfield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Care Coordinator - Beaconsfield - £28,000+ - Temp 2 Perm

Introduction


An opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Beaconsfield area.

This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.


Duties

  • Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
  • Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
  • Provide support and advice to subcontractors.
  • Speak with Site or Constructions teams as necessary to ensure customers' queries are answered accurately, efficiently, and consistently.

What are they looking for

  • Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions.
  • Experience using CRM systems and inputting data in an officebased setting is essential.
  • Excellent communication skills

Job Types:
Full-time, Temp to perm


Pay:
£27,000.00-£30,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:


  • Customer Service or Property related: 2 years (preferred)

Work Location:
In person


Reference ID:
WS2052

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