2nd Line Engineer - Kent, United Kingdom - Evermore Global

Evermore Global

Verified Company

Kent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2nd Line Engineer / Helpdesk / Remote Support / Windows / SLA /

Location:
London / Kent

Salary:
£28,000 - £36,000 + Benefits

Permanent
A leading consultancy client are looking for a 2nd Line Engineer to join their expanding team. Looking for a good all-rounder who has worked with a variety of tech in fast paced environments.

Please get in touch for full details on the client and a comprehensive job spec.

Responsibilities & Skills Needed

Good knowledge of cloud telephony systems
Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC
Knowledge of Windows Script Host/VBScript/ PowerShell
Strong knowledge of Microsoft Windows 71
MCSA/

MCITP:
Server Administrator/VCP or equivalent IT qualifications an advantage

Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering
Good knowledge of Hyper-V and VMware ESX
Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint and AzureAD.
Attend client sites for issue resolution and proactive maintenance
Outofhours and/or oncall working is periodically required
Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
Good Knowledge of backup and DR services (Backup Exec, Datto, Azure)
Experience in managing Cisco switches and routers.
Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 36
Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken
Administer backup and disaster recovery systems and processes
Management of relationships with third parties and suppliers