Data Centre Engineer - Hounslow, United Kingdom - Evermore Global

Evermore Global

Verified Company

Hounslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Data Centre Engineer / DC Engineer / Smart Hands / Cabling / Hardware / Shift

Location:
West London

Salary:
£40,000 - £46,000 + Benefits + Overtime

Permanent
Driving license and own transport is required and this is a shift based position

Responsibilities / Skills

To receive, respond, resolve and complete service requests and Break / Fix tickets within the agreed SLA timeframe or escalate promptly if they cannot be resolved within an acceptable timely manner.

To receive, assess and complete patching / de-patching requests as well as other cable tasks such as installation and running (both copper and fibre) within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.

To receive, assess and complete IT equipment installation, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.

Ensure all deployments are installed to applicable internal, manufacture and industry standards.

Provide remote/smart hands problem solving support (server reboots, backups, visual inspections etc).

To escort third party engineers and ensure their compliance with the site standards.

Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to ensure safe working practices at all times.

Previous working experience within a Data Centre

Hardware experience, server re-boots, swap outs, RAM upgrades etc.

Installation and maintenance of copper and fibre structured cabling systems.

A good knowledge of IT equipment and their components including server, switch and blade technology.

An understanding of the Data Centre environment, and the working restrictions applicable to such environments.

A good understanding of fault diagnostic techniques including the use of handheld test equipment.

Industry recognised datacentre certifications