Digital Marketing Onboarding Specialist - Stoke-on-Trent, United Kingdom - Click Dealer Ltd

Click Dealer Ltd
Click Dealer Ltd
Verified Company
Stoke-on-Trent, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Onboarding Executive


We are looking for a process driven individual who is motivated and organised to assist the digital marketing team's account managers with a variety of tasks.

This role will play a key part in supporting the onboarding and growth of our digital marketing client base.

The work you do will help our independent car dealers grow their businesses - selling more used vehicles, more profitably, more often.


What a typical week looks like and responsibilities


You'll be responsible for building strong, long-term relationships by providing exceptional onboarding experiences to new clients, working with internal stakeholders to ensure effective and efficient onboarding.

You'll be creating campaigns by working with your clients to understand their needs, adjusting and adapting accordingly, then seamlessly handing over to the account managers.


You'll have regular catch ups with the digital marketing team to share ideas, discuss trends or changes, and review campaigns.

You'll also work with the sales team to support them as needed, and with web development to make changes as needed.


About you (skills and experience)
Ideally at least 2 years' experience in customer service

Have experience in digital marketing

Have a good understanding of digital marketing

Excellent written & verbal communication

Demonstrate a passion for all things digital

Create content marketing campaigns to drive leads

Good understanding of website analytical tools such as Google Analytics, Search Console and SEM Rush


What will help you succeed in this role
Strong organisational skills, with the ability to multitask

Able to work independently as well as being a team player

Positive 'can do' attitude

Strong attention to detail

Confident in making decisions

Data driven & analytical

Knowledge of the automotive industry (beneficial)


Why work for Click Dealer?


Click Dealer has been operating for over 20 years - originally founded by Gerry, who remains with the business as our Chief Visionary Officer.

We provide a range of SaaS (Software as a Service) solutions to independent used car & van dealerships - including websites, dealer management system, and digital marketing solutions.

We've won multiple awards and have a strong reputation in our industry.


It's important that all our team members (or 'Clickers' as we affectionately call our employees) feel part of our Click family - we want you to feel welcome here.


Everyone is a part of something extraordinary
Here, we have a culture, team, and atmosphere in which every Clicker's work is valued and important


Your work is always appreciated and recognised
We can never give enough praise or recognition to our Clickers. Whether that's through treating them to lunch or giving them a shout out in Microsoft teams.


You can lean on and trust us


All of our Clickers massively respect and appreciate one another, making the Click Dealer environment one that brings a great sense of belonging.

Here you can lean on and trust your co-workers to work with you.


You're constantly encouraged
We're always encouraging and helping our Clickers to do better and continuously learn. We provide clear pathways for career progression, with access to support and training to help get you there.


Everyone is treated fairly


We are an Equal Opportunity Employer, which means that we are proud to fairly reward people for their efforts and achievements, as well as provide our employees every opportunity to provide feedback and talk to us if there is an issue.

We know that you have a life outside of work with your own needs and desires - we put real value on inclusivity and people's wellbeing


You can expect:

Flexible working environment - whether you prefer being in our office or would rather work predominantly at home, we can support flexible working arrangements.


25 days holiday plus bank holidays, increasing with service level. We encourage our team to book their holidays and take a break


Medical plan, including an Employee Assistance Programme.

Our plan offers a range of services, including:
a virtual GP service, 24/7 helpline, and help with optical & dental costs.


Training & Development - we want to support our Clickers with growth and upskilling. If there's an opportunity you're interested in, we are all ears


The finer details

Role:
Onboarding Executive


The team:
Digital Marketing


Our office:
Winton House, Stoke-on-Trent, ST4 2RW - close to bus and rail links.

Whilst we can support working from home if you wish, you would need to be comfortable commuting into the office when needed.


Contract type:
Permanent, 35 hours per week


Salary:
Competitive commensurate with experience


Closing date:

ASAP

Positions you might have held before
Account Executive | Marketing
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