Housing Officer - Tower Hamlets, United Kingdom - Domus Recruitment Ltd
Description
Domus Recruitment are recruiting on behalf of our client in Tower Hamlets who are looking for a Housing Officer.You will assume responsibility for a portfolio of temporary accommodation and its occupants - this role will be a hybrid role too.
Key Responsibilities of a Housing Officer:
- To be the first point of contact for own client portfolio in providing a full housing management service to homeless households living temporary accommodation, ensuring regular contact and information from first booking, accompanied viewings and sign-ups,to assistance and support with move on from accommodation.
- To act as a contact point for landlords in the management and provision of temporary accommodation, ensuring that new properties are added to the property database and relevant sections advised of any new acquisitions.
- To be responsible for the efficient allocation and letting of temporary accommodation, and ensuring void periods are minimised.
- To be responsible for vetting all properties ensuring that there are no outstanding Environmental Health or tenancy related issues.
Housing Officer Requirements:
- An understanding of the duties owed to customers threatened with homelessness/actual homelessness under relevant legislation
- Knowledge of relevant Landlord and Tenant Legislation, Family and Immigration law, welfare and housing benefits; knowledge of the Children Act and Community Care Act, and associated case law as they relate to the Council's duties to homeless households
- Knowledge of the principles and processes of managing rent accounts
- Good knowledge of the Housing Benefits system and general knowledge of wider welfare benefits available to tenants and customers
- Demonstrable experience of working with customers giving advice within a housing or similar service.
Ben Holeat Domus Recruitment.
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