Mobile Responder - Rochdale, United Kingdom - Careium UK
Description
Location:
Rochdale, Greater Manchester
Job Type:
Permanent
Salary:
From £11.83ph - £13.83ph increasing to £ £14.35 after a 6-month probation period
Shift : 42 hours per week - 7pm to 7am (on a 2,2,3 shift rotation)
About Careium
We are one of the UK's largest telecare organisations, providing personal alarm products and monitoring & support services to over 250,000 private and corporate clients of all ages.
Our mission is simple:
We aim to Be 'Everyday' Heroes, by using innovative technology we Act Smart, to provide support to our clients and Show Care when they need it the most
What you will do
As part of the On-Call Rota you will respond to calls from our customers and service users.
A typical shift can include attending call out to our clients homes for a number of reasons:
- An alarm has been raised but we have not been able to contact the service user.
- Failure/Faulty lifeline system or equipment
- Lost pendants where the user has no other means of raising an alarm and is left vulnerable.
- Minor injuries or falls that can be dealt with by administering first aid.
Also includes:
- To deliver the service in line with contract requirements, operating within the agree parameters for the role.
- To ensure that all work undertaken on customer's premises is carried out in a safe manner, with the customer's consent and to the company's standards.
- Experience in the care sector is essential.
- Knowledge of lifeline services and the equipment used would be an advantage.
- Excellent approach to customer service in person and on the phone.
- Clean Driving License.
What's in it for you:
- Competitive salary
- Company vehicle
- Annual leave that increases with length of service
- A Cash Health Care plan, offering discounts for Dental and Optical procedures and much more
- Life Assurance, worth 3 times the value of your annual salary
- Pension contributions of up to 6%
everydayhero
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