Admin Assistant-medical Workforce - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are excited to recruit for 1 full time administrators to work within the Medical Workforce team based at the City Campus of Nottingham University Hospitals NHS Trust.

You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure, and will present a professional and polite attitude at all times.

You need to be confident on the telephone, and have a professional approach to customer service. An eye for detail is essential along with a methodical approach to work.

Taking calls from absent doctors, liaising with rota co-ordinators and supervisors to ensure the area are aware of staffing levels within agreed timeframes.

This can be complex and sensitive in nature at times.

Liaising with HR advisors/supervisors in relation to complex sickness/absence cases to ensure records are kept up to date and provide assurance that absence case management is active.

Conduct return to work interviews over the phone, ensuring that sickness/absence information disclosed is accurately recorded. These conversations require tact and empathy to conduct the conversation in an appropriate manner.

Completing full pre-employment checks, which will consist of liaising with new starters to ensure ID checks are completed in line with Trust policy, references are sought, professional registration is checked and to ensure training and right to work documentation is in place and up to date.

Administering the bank software to activate new starters, deactivate leavers and maintain all active records.

Request and book shifts and process payment for shifts worked and liaising with the software provider to highlight any system issues.

Liaise with pay services regarding pay runs, pay queries, new starters and leavers.

Work as a team to ensure that processes are as effective as possible and assisting with implementing new processes to ensure that work flow can be maximised.

The Medical Workforce team is a friendly and supportive team which sits within the Human Resources Department. We provide a range of services focused on our doctors. You will be well supported to gain a wide variety of skills and experience.

In addition to the above summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert